Field Training Officer

Securitas; Gauteng; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

Securitas Group is seeking a Field Training Officer to serve as the primary training resource for a data-center campus and metro locations. The role includes onboarding, training new personnel, and partnering with campus leadership to develop site plans, while ensuring safety and policy adherence.

The ideal candidate has 4+ years in security or business management, a Psira Grade A, and training development experience, with a flexible hybrid work model in South Africa.

Qualifications

• Grade 12/Matric completed.
• Degree/Diploma in Training/Business Management.
• 4+ years of experience in the security industry and/or business management.
• Psira Grade A.
• 2 years of training experience or equivalent.
• Experience in data centers and training development preferred.

Responsibilities

• Onboarding and sustainment training as primary contact.
• Train and certify security personnel; maintain training docs.
• Field training in person with security personnel; track completion.
• Promote safety awareness and lead safety initiatives.
• Collaborate with local leadership and HQ training team on site plans.
• Ensure adherence to policies and SOPs.
• Schedule onboarding and training with site leaders.
• Assist with audit compliance related to training.
• Prepare and submit confidential information to campus leadership.
• Maintain training and safety documentation with accuracy.
• Provide feedback on competence, compliance and morale.

Skills

Training delivery

Onboarding

Safety training

Leadership

Education

Grade 12/Matric

Degree/Diploma in Training

Job description

Securitas Group

Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services.

With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets.

About the role

The Field Training Officer (FTO) serves as the principal training resource for a data-center campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The field training officer reports directly to the campus security manager, and will work closely with other site, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employee, site, and campus needs.

Essential functions

• Serves as primary point of contact for onboarding and sustainment training.

• Trains and certifies new security personnel and maintains required training documentation, asking for assistance from Administrative Officers (AOs) as needed.

• Spends a portion of the day in the field conducting in person training with security personnel. Responsible for tracking training completion.

• Prioritizes safety awareness among the campus team and champions safety initiatives developed at the global and regional program level.

• Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc.

• Ensures all site personnel adhere to policies and standard operating procedures.

• Recommends onboarding and training scheduled in accordance with training needs for security staff to the site and campus security managers.

• Assists with audit compliance as it relates to training.

• Conducts recurring audits and prepares and submits critical and confidential information to campus leadership.

• Maintains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures.

• Provides feedback on competence, compliance, and morale to campus site leadership. Performs additional tasks assigned by management.

• Identifies security shortfalls and offers suggestions from improving the security program.

• Evaluates and escalates potential safety issues within the facility.

• Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions.

• Identifies security shortfalls and offers suggestions from improving the security program.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.

• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Requirements

Education / Experience:

• Grade 12/ Matric.

• Degree/Diploma in Training/Business Management.

• 4 or more years of experience in the security industry and/or business management.

• Psira Grade A.

• 2 years of training experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

• Experience in data centers and training development preferred.

Minimum hiring standards:

• Must be at least 18 years of age.

• Must have a reliable means of communication, such as cell phone.

• Must have a reliable means of transportation (public or private).

• Must have the ability to speak, read, and write English proficiently.

• Must have a high school diploma, secondary education equivalent, or GED.

• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Special requirements:

• Able to work a flexible schedule, including evening, weekend, and holiday hours.

• Able to travel as required, up to 50% of the time, occasionally with limited notice.

Competencies:

• Highly motivated, energetic, self-directed individual with analytical and problem-solving skills.

• Ability to communicate clearly and concisely, sharing technical concepts to a varied audience.

• High attention to detail.

• Confident in delivering classroom and field training in an engaging and professional manner.

• Ability to communicate effectively at all levels and across diverse cultures.

• Capable of learning a variety of security and safety devices and controls.

• Ability to track and maintain schedule assignments.

• Ability to maintain professional composure when dealing with unusual circumstances.

• Strong oral and written communication skills. Must be able to read, write, and understand English.

• Strong customer service and service delivery orientation.

• Ability to be an effective leader and member of a project team.

• Ability to take initiative and achieve results.

• Ability to adapt to changes in the external environment and organization.

Working conditions

This role is open for candidates based in

• South Africa - Johannesburg

It's a hybrid working model.

What we offer

At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities.

If this sounds like the right next step in your professional career, don't hesitate and apply!