Field Services Technician - New Orleans, LA

NRG Energy; Paarl; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading energy provider located in Paarl, South Africa is seeking a motivated Field Services Technician to join their team. This role offers competitive pay with uncapped commission, comprehensive training, and a company take-home vehicle. The ideal candidate will provide installation and services of smart home technology while demonstrating exceptional customer service skills. Join a dynamic workforce committed to safety and professional development.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Two weeks paid time off

Qualifications

• Clean driving record and valid license.
• Ability to thrive in both a team environment and independent work.

Responsibilities

• Provide expert-level installation and services of technology.
• Maximize earning potential by leveraging service and installation appointments.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Job description

Overview

Welcome to the intersection of energy and home services. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We are adding to our Field Services Technician team and are looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

We are expanding our Field Services Technician team.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job – We’ll ship everything to you directly
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition through notable accolades (Fast Company’s World’s 50 Most Innovative Companies; Forbes named us one of America’s Best Employers and a Best Employer for Diversity)

A Day In The Life

As part of our Field Services Technician team, you’ll provide expert-level installation and services of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers rely on you to act with honesty and integrity as you offer what they have been looking for — peace of mind.

Who We’re Looking For

Our technician team is made up of a wide variety of backgrounds and experience levels. We invest in our employees and provide comprehensive training and support. Whether you’re an experienced Field Technician, a sales representative seeking a change, or a motivated, coachable individual, we want to speak with you.

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Ability to thrive in both a team environment and independent work

Physical Demands Of The Job

• Lift and carry up to 45 lbs
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Safety culture is strong at Vivint. Field Services technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant\'s experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.