Field Services Manager

Lead, train, and drive service excellence in the industrial energy sector!
Is this you? You're a technically skilled and experienced leader in the engineering sector, with a strong background in commissioning, installations, and maintenance of burners and boilers. You thrive in managing teams, mentoring technicians, and ensuring operational excellence. You're a hands-on problem solver, with a passion for client service and a strategic mindset that helps drive business growth. Your ability to juggle multiple priorities, from overseeing field service operations to contributing to sales targets, makes you a well-rounded leader in your field.

What you'll be doing (and why you'll enjoy it)
You'll be leading a team of service technicians, ensuring smooth project execution, from installations and commissioning to maintenance and troubleshooting. You'll oversee service operations, ensure compliance with safety standards, and be the primary liaison for clients, offering expert advice and solutions. Your role includes mentoring and training technicians, developing the Boiler Management System into a key revenue driver, and contributing to the company's sales objectives through technical sales support and service contract offerings. Your leadership will ensure efficient service delivery and enhance the organisation's reputation in the industry.

Where you'll be doing it
Our client is a leader in industrial combustion technology, providing cutting-edge burner and boiler solutions to a range of industries. With a strong presence in South Africa and a commitment to sustainability, they focus on energy-efficient, green energy solutions. They have a dynamic and supportive culture that values technical excellence, innovation, and professional growth.

What you'll need
You'll need a qualification in Mechanical Engineering, along with a Gas Practitioner License. A solid background of 8-10 years in the industrial or engineering environment, particularly in burner and boiler installation, is essential. Strong problem-solving skills, knowledge of commissioning, and the ability to issue COC's are key. Leadership experience in managing service teams is crucial, as well as proficiency in MS Office and an understanding of electrical systems (ELC1 & ELC2). Experience with Accpac or Xero is advantageous.

What you'll get
Join a family owned and managed company where your contribution matters and you'll receive a competitive salary with benefits, along with the opportunity to shape the direction of field services within an industry-leading organisation. This role offers significant impact, combining technical leadership with client-driven solutions.

How to apply
For a confidential discussion please contact Katharina on Linkedin, [Phone Number Removed]; or send your CV to [Email Address Removed].
We appreciate that your CV might not be fully up to date. No problem; just send us what you have.
We do respond to everyone! Just give us a few days to work through your application.

Desired Skills:

• Boilers
• combustion
• burners
• gas practitioner
• mechanical engineering
• boiler management system
• sales
• Customer Relationship Management
• Team Management
• Troubleshooting
• Installation
• Commissioning

Desired Work Experience:

• 5 to 10 years Middle / Department Management

Desired Qualification Level:

• Degree