Field Service Technician: Water Treatment & Disinfection

Nalco Water, An Ecolab Company; Cape Town; On-site; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Medical benefits

Training and development

Job summary

Nalco Water, an Ecolab company, is seeking a Field Service Representative for the Cape Town region. You’ll work in a hands-on, customer‑first role supporting water treatment and disinfection across multiple industries in the Cape Town area.

You will operate independently, build trusted customer relationships, and deliver solutions that protect resources and enhance operational performance while adhering to safety policies and procedures.

Qualifications

• High school diploma or equivalent is required.
• 2 years of experience in water treatment or an industrial/mechanical environment.
• Position requires a current and valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Execute cooling tower cleaning, treatment, and large–scale water disinfection.
• Operate power washers, industrial vacuums, and basic hand/power tools to complete service tasks.

Skills

Customer service

Mechanical aptitude

Safety awareness

Education

High school diploma or equivalent

Associate’s degree or trade school certification

Tools

Microsoft Office Suite

Job description

Nalco Water, an Ecolab company, is seeking a Field Service Representative for the Cape Town region. You’ll work in a hands-on, customer‑first role supporting water treatment and disinfection across multiple industries in the Cape Town area.

You will operate independently, build trusted customer relationships, and deliver solutions that protect resources and enhance operational performance while adhering to safety policies and procedures.