Field Service Technician: Equipment Maintenance & Client Support

Daisy Business Solutions; Gqeberha; On-site; ZAR 167,400 - 279,000; Full time

Job summary

Daisy Business Solutions is seeking a field service technician in Gqeberha, South Africa, to service and maintain a fleet of machines. The role involves attending to field service calls and ensuring optimal machine performance through preventative maintenance and customer interaction. Candidates must be willing to work overtime and undergo necessary training. The ideal candidate will maintain professional conduct and communication with service controllers and technical management.

Responsibilities

• Service and maintain a fleet of machines in the field alongside a technical team.
• Attend to field service calls and roles daily.
• Maintain and clean machines ensuring optimal performance.
• Perform regular Preventative Maintenance tasks on devices.
• Attend to device maintenance tasks ensuring optimal performance.
• Deliver consumable products to clients.
• Dress professionally to maintain a professional image.
• Maintain good customer relations and satisfaction.
• Follow instruction from service controller.
• Communicate effectively with service controllers and management.
• Willingness to work overtime when required.
• Attend training for product knowledge.
• Complete technical certifications needed for the job.

Job description

Daisy Business Solutions is seeking a field service technician in Gqeberha, South Africa, to service and maintain a fleet of machines. The role involves attending to field service calls and ensuring optimal machine performance through preventative maintenance and customer interaction. Candidates must be willing to work overtime and undergo necessary training. The ideal candidate will maintain professional conduct and communication with service controllers and technical management.