Field Service Technician (Commissioning Experience) - Durban North

Field Service Technician (Commissioning Experience) needed for Maritime / ports and cranes division.

Must have experience with mobile harbour cranes.

Ship cranes and off shore cranes.

A trade test or electrical engineering qualification is first prize.

Duties Include :

• Represent the company on-site as a member or leader of the commissioning team.
• Collaborate with design, production, service, and installation departments to ensure seamless commissioning.
• Oversee on-site commissioning after installation.
• Manage the commissioning, testing, and successful handover of cranes to customers.
• Complete all testing procedures and finalize handover documentation in line with project requirements.
• Prepare and present comprehensive technical reports post-project completion.

Execute the following commissioning activities :

• Start-up, verification, and optimization of hardware systems.
• Calibration and testing of variable speed inverter drives up to 1 MW.
• Testing, verification, and debugging of PLC software systems.
• Conducting handover and performance testing of completed machines.
• Providing training and support to customer personnel on crane operation and maintenance.

Field Service Responsibilities :

• Perform troubleshooting and repairs of mechanical, electrical, and control system issues on cranes.
• Conduct routine maintenance, diagnostics, and software updates to ensure optimal crane performance.
• Respond promptly to customer calls for on-site technical support or emergency breakdowns.
• Ensure that all repairs and services comply with company standards and safety regulations.
• Maintain accurate records of service reports, parts usage, and customer interactions.
• Act as a liaison between customers and the company, providing feedback for continuous product improvement.
• Provide guidance and mentoring to junior technicians on-site.