Field Service Technician - Commissioning

Ultra Personnel; Durban; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a skilled Field Service Technician to oversee the commissioning and maintenance of advanced crane systems. This role involves hands-on experience with industrial automation and drive systems, ensuring that cranes meet customer specifications and operational standards. You will collaborate with various teams, manage on-site commissioning activities, and provide technical support to customers. If you have a passion for problem-solving and a commitment to safety, this position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Minimum of 5 years experience in commissioning and servicing industrial systems.
• Hands-on experience with cranes and troubleshooting mechanical and electrical issues.

Responsibilities

• Oversee commissioning, testing, and handover of cranes to customers.
• Provide field service support and perform routine maintenance on cranes.

Skills

Industrial Automation

Drive Systems

H.V Equipment

Technical Problem Solving

Collaboration

Compliance & Safety

Tools

PLC Software

Variable Speed Inverter Drives

Job description

Proven technical skills with hands-on experience working with industrial automation, drive systems, and H.V equipment.

Minimum of 5 years of relevant experience in the commissioning, servicing, and maintenance of large industrial systems. Cranes experience will secure

Reporting to the Customer Service Team Leader - Container Cranes, the Field Service Technician - Commissioning is responsible for overseeing the commissioning, testing, and handover of STS, RTG & RMG Cranes.

This includes managing on-site commissioning activities to ensure cranes are operational, meet customer specifications, and are handed over successfully.

In addition, the role involves providing field service support, troubleshooting, and maintenance for cranes.

The Commissioning Engineer will collaborate closely with internal teams and customers to ensure project deliverables are met, technical issues are resolved efficiently, and client satisfaction is maintained.

Regular travel around KZN is a key component of this position.

Commissioning & Handover of STS, RMG & RTG cranes

Technical Problem solving

Collaboration and reporting

Compliance & Safety

Represent the company on-site as a member or leader of the commissioning team.

Collaborate with design, production, service, and installation departments to ensure seamless commissioning.

Oversee on-site commissioning after installation.

Manage the commissioning, testing, and successful handover of cranes to customers.

Complete all testing procedures and finalize handover documentation in line with project requirements.

Prepare and present comprehensive technical reports post-project completion.

Execute the following commissioning activities :

Start-up, verification, and optimization of hardware systems.

Calibration and testing of variable speed inverter drives up to 1 MW.

Testing, verification, and debugging of PLC software systems.

Conducting handover and performance testing of completed machines.

Providing training and support to customer personnel on crane operation and maintenance.

Field Service Responsibilities :

Perform troubleshooting and repairs of mechanical, electrical, and control system issues on cranes.

Conduct routine maintenance, diagnostics, and software updates to ensure optimal crane performance.

Respond promptly to customer calls for on-site technical support or emergency breakdowns.

Ensure that all repairs and services comply with company standards and safety regulations.

Act as a liaison between customers and the company, providing feedback for continuous product improvement.

Provide guidance and mentoring to junior technicians on-site.

Assist in evaluating and improving service and maintenance protocols.