Field Service Technician

TRS Staffing Solutions; Wes-Kaap; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A leading global technology company is seeking a Field Service Technician to join their team in Brackenfell, Cape Town. The role involves executing service tasks, ensuring safety compliance, and enhancing customer satisfaction. Candidates should possess a Trade Test or B Tech, along with extensive technical experience in switchgear.

Qualifications

• 5 years post qualification experience in relevant field.
• HV-REG, knowledge of Reyroll and Unigear switchgear.
• Ability to work planned/unplanned shutdowns and travel as needed.

Responsibilities

• Apply safety rules and practices during service work.
• Execute service tasks ensuring customer satisfaction.
• Perform technical problem analysis and generate reports.

Skills

Technical problem analysis

Customer service

Field Service Task execution

Safety regulations knowledge

Education

Trade Test or B Tech

Tools

AutoCAD

E Plan

Omicron

Job description

Seize the moment! Take advantage of this thrilling opportunity, we are looking for aField Service Technician. This role is based in Brackenfell, Cape Town. Our client is a renowned company leading in global technology for more than 130 years, energizing the transformation of society and industry to achieve a more productive and sustainable future.

Job Responsibilities:

• Apply safety rules and safe practices as well as environmental responsibilities and report unsafe practices incidents.
• Contributes to customer satisfaction by executing service work according to customer order and expectation.
• Clear understanding of sense of urgency and care in the direct area of responsibility.
• Ensure customer retention by delivering superior customer experiences.
• Performs entry all field service tasks, identifies technical problems and makes analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Prepare material lists needed for service activity and ensure that all materials, parts and equipment are available and are of the appropriate quality for service activities.
• Test Reports, work done in a timely manner and follows up when needed.

Qualifications & Skill Requirements:

• Trade Test or B tech and at least 5 years post qualification experience.
• Retrofit MV Switchgear, LV switchgear, Relays, CT’s and VT’s panel wiring and fault finding and testing CB and panels for faults.
• Be able to do switchgear failure investigations and wright reports, PC skills, using power tools.
• Clear understanding of all the Safety regulations in and around D substations.
• Driver’s license code 08 – Code 10 will be very beneficial.
• Wiremen’s license, AutoCAD or E Plan.
• Use Omicron and commissioning.
• HV-REG, knowledge of Reyroll and Unigear switchgear.
• Retrofit MV Switchgear in existing Brown Field substations.
• Install extensions MV Panels and new Panels in substations.
• Be able to read drawings and update(redline) using power tools.
• Will work on planned and unplanned shutdowns, willing to work at night and weekend if necessary.
• Ad-Hoc call out work.
• Work away from home occasionally.
• Be willing to travel both locally and internationally if required.

To apply for this opportunity please email our exceptional recruitment consultant Roystone James at [e-mail] / [e-mail] or apply via the link below