Field Service Technician

SHARON NUROCK RECRUITMENT CC; Midrand; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency in Midrand is seeking a Qualified Electrician or Technician with at least 3 years of experience in Control Systems. The role requires strong skills in customer support, warranty claims management, and adherence to ISO standards. Candidates must also have a valid driver's license and proficiency in MS Office. This role offers an opportunity to work on diverse technical challenges and customer interactions.

Qualifications

• Qualified Electrician or Technician.
• Minimum 3 years experience in Control Systems.
• Experience with Control Systems electronics and/or Pneumatics.

Responsibilities

• Report to client in writing and maintain records of repairs.
• Prepare and manage warranty claims.
• Provide telephonic and on-site support for customers.
• Support internal sales technically.
• Ensure compliance with ISO requirements.
• Commission equipment and evaluate problems post-installation.
• Attend to breakdowns effectively.
• Assist with spare stock control and warehousing.
• Help with customer quotes.

Skills

Knowledge of Control Systems

MS Office proficiency

Excellent people skills

Excellent written communication skills

Valid driver's licence

Education

N3 or National Diploma: Electrical Engineering

Job description

Minimum Essential Job Requirements :

• Qualified Electrician or Technician.
• N3 or National Diploma : Electrical Engineering.
• Minimum 3 years experience in Control Systems.
• Experience with Control Systems electronics and / or Pneumatics.

Key Tasks :

Report to client in writing and record keeping of repairs and returns.

Prepare, submit and record keeping of warranty claims.

Telephonic and on-site support for customers.

Internal sales technical support.

Maintain ISO requirements.

Commissioning of equipment.

Problem evaluation on specific applications where equipment is used.

Attend to breakdowns.

Assist with spare stock control and warehousing.

Assist with customer quotes.

Competencies :

Knowledge of MS Office.

Excellent people skills.

Excellent written communication skills.

Valid driver's licence.