Field service Technician

HiveWorx HR; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading water treatment service provider is seeking a Field Service Technician to ensure the reliable operation of water treatment plants in Gauteng. The role involves servicing, maintenance, and troubleshooting on-site, while adhering to safety and regulatory standards. Candidates should have at least 3 years of field service experience, a valid driver license, and be willing to travel. This position offers a dynamic work environment with impactful responsibilities.

Qualifications

• 3 or more years of field service or maintenance experience on industrial equipment, preferably in water treatment.
• Valid Code 8 or 10 driver license and willingness to travel throughout Gauteng and neighboring provinces.
• Proven record of completing maintenance work to specification, on time, and within safety regulations.

Responsibilities

• Install and commission water treatment systems according to quality standards.
• Conduct scheduled preventive maintenance and equipment repairs.
• Diagnose and carry out repairs on mechanical and electrical faults.
• Record service actions and operational data in the reporting system.
• Provide training to client personnel on system operations.

Skills

Mechanical fault finding

Electrical fault finding

Water quality sampling

Field service management software

Chemical handling

Education

Grade 12

Trade Certificate at NQF 4

Tools

Multimeters

Pressure gauges

Flowmeters

Vibration tools

Job description

The Field Service Technician ensures that our Client's customers receive dependable operation of their water treatment plants. The role entails, servicing, operations, maintenance and equipment repairs & troubleshooting on site, delivering safe water quality and meeting service level commitments. KEY RESPONSIBILITIES :

• Install and commission water treatment systems in line with engineering drawings, quality standards, and safety rules.
• Conduct scheduled preventive maintenance, calibration, and parts replacement on pumps, filters, valves, instruments, and control panels.
• Diagnose mechanical, electrical, and process faults, carry out repairs, or escalate complex issues without delay.
• Record all service actions, operational data, and risk findings in the digital reporting system on the same day.
• Provide clear operating instructions and hands-on training to client personnel.
• Verify water quality results, system availability, and performance efficiency during each visit.
• Offer technical input on upgrades or service level agreements that improve plant reliability and cost of ownership.
• Adhere to all safety, environmental, and regulatory requirements, completing on-site risk assessments before work starts.
• Keep the Field Service Manager informed of emerging risks, parts shortages, and customer concerns. REQUIREMENTS, QUALIFICATIONS & EXPERIENCE
• Minimum : Grade 12
• Preferred : Trade Certificate at NQF 4
• 3 or more years of field service or maintenance experience on industrial equipment; experience in water treatment is preferred.
• Non-negotiable : valid Code 8 or 10 driver license and readiness to travel throughout Gauteng and neighbouring provinces.
• Proven record of completing maintenance work to specification, on time, and within safety rules. TECHNICAL COMPETENCIES
• Reading and interpreting Piping and Instrumentation Diagrams, single-line electrical diagrams, and process flow sheets.
• Mechanical and electrical fault finding with multimeters, pressure gauges, flowmeters, and vibration tools.
• Basic programmable logic controller and human machine interface interrogation for alarm tracing.
• Water quality sampling and on-site analysis to SANS 241 standards.
• Use of field service management software for job scheduling and report generation.
• Safe isolation, lock-out, and confined-space entry.
• Proficient in chemicals handling and dosing.
• Adept knowledge in water treatment technologies : Media filters, Membranes, and ancillary components e.g. pumps.