Field Service Technician

Komatsu Chile; eMalahleni; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in the mining equipment sector is seeking a skilled Millwright to provide maintenance support at the Sasol Secunda Shondoni Mine. The ideal candidate will have significant experience with underground equipment and a commitment to safety and operational excellence. This position requires effective communication and a proactive approach to service delivery.

Qualifications

• 5 years' experience with underground equipment is required.
• Experience with JNA I, JNA II, and VFD is crucial.
• Influence, innovate, and demonstrate integrity.

Responsibilities

• Maintain and repair Joy equipment.
• Provide customer support including safety and breakdowns.
• Drive productivity improvements.

Skills

Interpersonal skills

Communication skills

Self-motivation

Team orientation

Education

Grade 12 / N3

Fully qualified Millwright with Flameproof and Gas Testing certificates

Tools

MS Office

Database management

Job description

Job Overview

The role will be situated at Sasol Secunda Shondoni Mine and the incumbent will report to the Site Manager. Responsibilities include providing customer support in areas such as safety, addressing breakdowns, delivering coaching, and striving to attain the lowest cost per ton.

Key Job Responsibilities

• Maintain / repair Joy equipment;
• Conduct daily pre-maintenance and inspections;
• Provide customer support in safety, breakdowns, coaching, and cost reduction;
• Drive productivity improvements and ensure quality work performance;
• Uphold safety standards and good housekeeping;
• Identify gaps and opportunities for optimization through needs analysis;
• Travel between mines for maintenance and repairs;
• Provide technical support to Field Service Technicians and customers;
• Write clear reports.

Qualifications/Requirements

Minimum Skills and Experience Required

• Grade 12 / N3;
• Fully qualified Millwright with Flameproof and Gas Testing certificates;
• Joy relevant courses are advantageous;
• Proficient in MS Office and database management;
• Minimum of 5 years’ experience with underground equipment;
• Experience with JNA I, JNA II, and VFD is crucial;
• Experience with DC & AC shuttle cars is advantageous;
• Experience with Faceboss 2 is advantageous;
• High-level knowledge of Joy, Stamler, and Fletcher equipment;
• Workshop assembly and manufacturing experience is beneficial;
• Own reliable transport and valid driver’s license;
• Willing to work shifts, standby, and irregular hours;
• Available for travel and outside normal hours as needed;

Additional Information

Behavioral Competencies

• Strong interpersonal and communication skills;
• Self-motivated and team-oriented;
• Willing to relocate to Secunda, Trichardt, or Evander.

Key Performance Behaviors

Leadership, Continuous Learning, Effective Relationships, Critical Thinking, Service Orientation, Drive for Results, Accountability, Adaptability, Business Acumen, Coaching, Collaboration, Communication, Customer Focus, Emotional Intelligence.

Essential Job Functions

• Maintain mental and emotional resilience;
• Influence, innovate, demonstrate integrity and trustworthiness;
• Possess strong job knowledge and results orientation;
• Commit to operational excellence and safety leadership;
• Pursue technical and functional skills development;

Diversity & Inclusion Commitment

At Komatsu, we value diverse backgrounds and are committed to creating an inclusive workforce that reflects our communities. We strive for authenticity, ambition, and innovation in our diversity and inclusion efforts, aiming for a sustainable future together.

Learn more at our website.

Company Information

Komatsu, founded in 1921 and headquartered in Tokyo, Japan, is a global leader in manufacturing construction, mining, forestry, and industrial equipment. With operations in over 140 countries and more than 60,000 employees, we offer a dynamic work environment where you can grow your skills and contribute to a sustainable energy future.

EEO Statement

Komatsu is an Equal Opportunity Employer and Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.