Field Service Engineer / Technician + Onsite Engineer

Atlas Copco; Gauteng; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading global engineering company in Gauteng seeks a Field Service Engineer to provide expert repair services for technology solutions. Candidates should have a trade certification in Mechanical or Electrical disciplines and experience in field service. Responsibilities include equipment maintenance and providing customer technical support. This role offers comprehensive benefits and a supportive work culture.

Benefits

Comprehensive compensation and benefits

Lifelong learning and career growth

Health and well-being programs

Qualifications

• Experience in field service or maintenance in pumps, diesel engines, or rental equipment.
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Ability to read and interpret technical manuals.

Responsibilities

• Perform diagnostics, repairs, and maintenance on rental equipment.
• Respond to emergency service calls and troubleshoot on-site.
• Provide technical support to clients regarding equipment operation.

Skills

Technical skills in mechanical systems

Customer service mindset

Troubleshooting skills

Ability to work independently

Communication skills

Education

Trade certification or technical diploma

Job description

Your role

Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers' technology through your expertise. You are responsible for the maintenance, repair, and servicing of rental equipment at customer sites and field locations. This hands-on role is vital to ensuring the operational performance, safety, and reliability of equipment in the field. The ideal candidate possesses strong technical skills in mechanical, electrical, and hydraulic systems, with a customer-focused attitude and a commitment to high safety and service standards.

You will

• Report to the Operations Manager.
• Perform field-based diagnostics, repairs, and routine maintenance on rental equipment.
• Respond to emergency service calls and troubleshoot equipment issues on-site.
• Conduct pre-delivery inspections and ensure equipment is functioning properly before deployment.
• Provide technical support to clients, explaining equipment operation and maintenance requirements as needed.
• Assist with workshop-based repairs during low field demand periods, as directed.

To succeed, you will need

• Trade certification or technical diploma in Mechanical, Electrical, or related discipline (e.g., Diesel mechanic, Fitter, Mechanical fitter, Millwright).
• Proven experience in field service or maintenance, preferably in pumps, diesel engines, or rental equipment.
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Ability to read and interpret technical manuals, schematics, and service instructions.
• Excellent troubleshooting and problem-solving skills.
• Strong customer service mindset with good communication and interpersonal skills.
• Ability to work independently and manage time effectively in remote or high-pressure environments.
• Proficient in basic computer skills for service reporting and diagnostics.
• Valid driver’s license; willingness to travel to customer and field sites as required.

In return, we offer

• A culture of trust and accountability.
• Lifelong learning and career growth.
• Innovation powered by people.
• Comprehensive compensation and benefits.
• Health and well-being.

Job location

You will be part of our customer center in Jet Park. You will join a dynamic field service team.

Closing Date : 22 August

City : Gauteng

Contact information

Talent Acquisition Team :

Recruiter : Moira Theron

Hiring Manager : Hendrik Strydom