Field Service Engineer RMS

ZEISS; Randburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in the microscopy field is seeking a Field Service Engineer to provide technical support, maintain and repair products, and train customers. The ideal candidate will have significant experience in Electron Microscopy and a strong background in electrical engineering. This role involves nationwide and international client visits, requiring excellent troubleshooting skills and the ability to work independently under pressure.

Qualifications

• Minimum of 5 years experience in Electron Microscopy or a related field.
• Preference for candidates with 10 years of microscopy experience.

Responsibilities

• Maintaining, servicing, and repairing all products.
• Providing technical support to sales personnel during exhibitions.
• Training customers and mentoring new engineers.

Skills

Team Player

Troubleshooting

Customer Interaction

Education

Diploma in Electrical or Electronics Engineering

Tools

MobileIron

Robotics

Mechanical Engineering

Programmable Logic Controllers

Job description

Details on Job Description / Responsibilities

• Maintaining, servicing, repairing, and providing technical support for all products.
• Responsibilities include products from ZEISS and other brands as required.
• Preparation and timely submission of job cards.
• Preparation and estimation of work costs.
• Providing technical support to sales personnel during exhibitions, demos, and client visits.
• Visiting clients nationwide and internationally.
• Offering and supporting the sale of Product Support Agreements (PSA).
• Liaising with internal staff.
• Providing continuous feedback to management.
• Training customers.
• Mentoring and conducting internal training for trainees and new engineers.

Job Requirements

Education

• Diploma in Electrical or Electronics Engineering.

Experience / Special Knowledge / Personal Attributes

• Minimum of 5 years experience in Electron Microscopy or a related field.
• Special knowledge of PC electronic troubleshooting, software, and customer interaction.
• Must be a team player, able to work unsupervised, and work under pressure.
• Preference for candidates with 10 years of microscopy experience.

Key Skills

MobileIron, Robotics, Field Service, Mechanical Knowledge, Sonography, IP Networking, Schematics, Mechanical Engineering, Medical Imaging, Human Resources, Programmable Logic Controllers, Troubleshooting.

Employment Type: Full-Time

Experience: 5+ years preferred

Vacancy: 1

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Field Service Engineer • Randburg, Gauteng, South Africa