Field Service Engineer - Di Cs

Siemens; Gauteng; On-site; ZAR 350,000 - 550,000; Full time

Job summary

A global powerhouse in engineering is seeking a Field Service Engineer to deliver technical services across various sectors. The role involves maintenance, repairs, and customer support to ensure high-quality service delivery. Applicants should possess a Degree in Electrical Engineering or Mechatronics and relevant field service experience. Opportunities for professional development and a supportive work culture are highlighted.

Qualifications

• 3-5 years of Field Service experience as a Technician or Engineer.
• Knowledge of Siemens products is advantageous.
• Willing to work overtime and travel to customer sites.

Responsibilities

• Provide plant and preventative maintenance, commissioning, and system design.
• Execute work cost-effectively, ensuring safety and procedures.
• Train and develop team members.

Skills

Analytical skills

Effective communication

Decisiveness

Education

National Diploma / B Tech / Degree in Electrical Engineering or Mechatronics

Tools

Micromaster

Sinamics

DC Drives (6RA70, 6RA80)

Simocodes

PLCs

Softstarters

Job description

Job Title / Role : Field Service Engineer - DI CS

Organization : Lead Country South Africa

Location : Midrand, South Africa

Reporting Manager : Service Operations Team Leader

The Business

Siemens is a global powerhouse in diversified engineering providing products, systems, and solutions across the Electrification, Automation, and Digitalization value chain.

The company has been in Africa for over years, igniting a history of innovation and social development.

As an integrated technology company, Siemens aims to play a constructive role in Africa's success story.

Role Headline

Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.

Role Description

Completes a broad scope of technical tasks including commissioning, maintenance, repairs, and evaluation of customer equipment and systems. Determines priorities and schedules measures accordingly. Supports customers remotely and onsite, providing 2nd and 3rd level user support. Contributes to the maintenance and improvement of internal tools, equipment, processes, and data repositories. Assists in estimation, planning, and review of technical tasks supporting project acquisition, negotiation, planning, and management. Adheres to relevant processes and regulations. May manage sub-contractors and monitor delivery. May be involved in technical design and development of service offerings.

Responsibilities of the Role

• Render professional services including plant and preventative maintenance, commissioning, system design assistance, upgrades, repairs, retrofits, technical audits, hotline activities, and breakdown service on a 24-hour basis.
• Execute work cost-effectively, following procedures, customer specifications, and safety regulations.
• Verify and update Technical Hardware & Software documentation and communicate updates to relevant teams.
• Identify training needs and maintain competence in systems and product technologies.
• Ensure availability of diagnostic tools, testing equipment, spares, and documentation.
• Participate in marketing and selling of services/products, assist in tenders, service contracts, and quotations, and develop service concepts and pricing structures.
• Train and develop team members.

Qualifications and Experience

• National Diploma / B Tech / Degree in Electrical Engineering or Mechatronics.
• 3-5 years of Field Service experience as a Technician or Engineer.
• Knowledge of Siemens products is advantageous.
• Experience in drives repairs and commissioning: Micromaster, Sinamics, DC Drives (6RA70, 6RA80).
• Experience with Simocodes, PLCs, and Softstarters is advantageous.
• Willing to work overtime, perform standby duties, and travel to customer sites.

Attributes and Skills

• Strong analytical skills and understanding of service and project business.
• Ability to challenge the status quo and adapt to changing environments.
• Effective communication skills at all organizational levels.
• Decisiveness and leadership capabilities.

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is constant, and we aim to lead industry change rather than react to it. We invite you to take on new challenges, test ideas, and celebrate success.

The company's Employment Equity Plan and Targets will be considered during recruitment. We encourage people with disabilities to apply. For data privacy, do not send CVs by email but create a profile in our talent community to stay informed about relevant opportunities.