Field Service Engineer

Elchemie; Johannesburg; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading manufacturer of high-precision instruments seeks a Field Service Technician in Johannesburg. This role involves troubleshooting and repairing analytical equipment, providing customer support, and ensuring service quality. Candidates should have a relevant tertiary qualification and at least 2 years of experience in field service.

Qualifications

• Minimum 2 years' experience as a Field Service Technician.
• Valid driver's license and access to a reliable vehicle.
• Ability to work individually and as part of a team.

Responsibilities

• Repair and maintain analytical equipment at client locations.
• Provide technical support via phone, email, and in-person.
• Document service activities and maintain service records.

Skills

Customer Service

Problem Solving

Technical Support

Education

NDip (N6 / N4) in Instrumentation / Electronics / Chemistry

Tools

Microsoft Office

CRM software (Microsoft Dynamics CE)

Job description

A leading manufacturer of high-precision instruments and laboratory equipment for chemical analysis has a vacancy for a Field Service Technician, based in Johannesburg, Gauteng.

If you are passionate about technology, customer service, and problem-solving, this exciting role offers a unique opportunity to work directly with clients, troubleshoot and repair advanced analytical equipment, and play a key role in the company's continued success.

Requirements include a Tertiary qualification in Instrumentation, Electronics, Chemistry, or a related field and a Minimum of 2 years' experience as a Field Service Technician.

Requirements : NDip (N6 / N4) in Instrumentation / Electronics / Chemistry.Minimum 2 years' experience in field service, particularly in servicing analytical instruments.Proficiency in Microsoft Office and CRM software (Microsoft Dynamics CE is a plus).

A valid driver's license.Access to a reliable vehicle for business use.Ability to work individually and as part of a team.Clear criminal record and medically fit.

Duties : Repair, and maintain analytical equipment at client locations.Provide technical support via phone, email, and in-person.Accurately document service activities, keeping service records up-to-date.Travel across various regions to provide service, ensuring customer satisfaction.Prepare and manage service-related quotations and follow-ups.Update customer information and service records in Microsoft Dynamics CE.

If you have not heard from us within 3 months of applying, please consider your application unsuccessful.Only online applications will be considered.You will be directed to our database service provider, Ditto Jobs.

Please complete your application in full.

Shortlisted candidates will be contacted.

Should any other suitable positions become available, Elchemie will contact you to request your permission to submit your profile to a client.By submitting your application, you give consent and authorise Elchemie to undertake collection, processing, and further processing of your Personal Information for the purposes of potentially securing employment.As an applicant you agree to make available to Elchemie all necessary personal information required for the purpose of potentially securing employment and you understand and agree that should you upload personal information and data, that information will be shared with our authorised job placement database service provider, job portals, and -websites, where such an advert is managed by our services and service providers.

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Field Service Engineer • Johannesburg, Gauteng