Field Sales Specialist - PMB

Job Description

Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.

Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways.

If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.

Responsibilities

You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in Pietermaritzburg & Surrounding Areas. Trade areas: Pietermaritzburg, Edendale, Imbali, Dalton, New Hanover, Greytown, Mphophomeni and Hopewell.

We need H U N T E R S who will:

1. Actively source and find new sales opportunities.
2. Build a sales pipeline and close deals.
3. Prospect and canvass for new customers in targeted areas and industries.
4. Post-sale call and follow-ups, logging all activity and demos with clients.
5. Upsell/cross-sell promotional or new products.
6. Research new sales leads, plan country trips, and execute plans to acquire new customers.
7. Ensure all set company Gross Profit, Device sales, and Demo targets are achieved on a monthly & quarterly basis.
8. Complete feedback loops as required, including Swarm and demo feedback and HubSpot usage and deal pipeline management.
9. Provide proactive feedback regarding suggested changes or improvements to sales or service procedures.
10. Sign-up merchants and assist them with FICA documentation.
11. Conduct complimentary follow-up visits.
12. Focus on specialized campaigns and report on them.
13. Uphold company standards and values at all times when representing the brand.
14. Monitor competition in the marketplace and share relevant insights.
15. Take full ownership and accountability for resolving customer complaints.
16. Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

Completed Matric.

Deal breakers: Minimum 3 years' Field / Outbound Sales experience. Previous exposure working within merchant services or banking sector is advantageous. Excellent communication skills both verbal and written.

Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.

FICA training advantageous.

Valid driver's license and own reliable transport is essential.

Additional Skills & Knowledge

Proven track record delivering on sales targets and successfully dealing with customer relationships. Advanced knowledge of Sales funnel & pipeline management.

Additional Information

Perks of joining the Tribe?

Work in a high-growth company with tangible results you're accountable for. Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions. Visionary leadership. Seize the opportunity for study leave. Access to on-demand learning at your fingertips. Experience a friendly, collaborative culture with a team of all-round-lekker humans. If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.