Field Sales Executive - Gauteng

DHL Group; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join a leading logistics provider as a Field Sales Executive, where your expertise will drive growth and customer satisfaction. In this dynamic role, you will engage with business owners, negotiate significant agreements, and expand relationships to enhance revenue. With a focus on customer service and strategic planning, you'll play a crucial part in maintaining DHL's reputation as the world's most international company. If you're passionate about sales and eager to make an impact, this is the perfect opportunity for you to thrive in a supportive and innovative environment.

Qualifications

• 3+ years of experience in Field Sales in a related industry.
• Strong negotiation and communication skills required.

Responsibilities

• Conduct 6 client visits per day to maintain and grow relationships.
• Develop strategies to secure major account prospects quickly.
• Manage customer concerns promptly to prevent attrition.

Skills

Sales Experience

B2B Sales

Time Management

Negotiation

Territory Management

Freight Experience

CRM Software

Education

Matric / Grade 12

Commercial Degree / Diploma

Tools

Salesforce

CRM Software

Job description

ITS NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.

Why do people call us the world's most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross-border shipping over 45 years ago? Or is it perhaps because what we do connects people across the world? And the more we can connect people, the better life on earth becomes.

We love our role in the world, and we're looking for the right people to help us maintain and grow it. People like you.

Role Context

The Field Sales Executive will consult with business owners and introduce them to the #1 Logistics Company in the world. As a sales professional at DHL, you will own a territory and lead the largest, most complex, and strategically significant negotiations, reaching agreements that significantly impact DHL's bottom line.

The Field Sales Executive will maintain a high level of customer service with existing customers and leverage relationships to expand business. Additionally, the sales professional will actively monitor and review customer sales activity and make adjustments to processes and strategies to help the business grow.

Key Responsibilities

1. Visit all clients in the respective base within the 90-day call cycle.
2. Build revenue streams with current customers and evaluate opportunities to increase the relationship through face-to-face visits, problem solving, and administrative follow-up.
3. Investigate new business potential at existing clients during visits.
4. Plan and perform 6 client visits per day, including maintenance, development, and acquisition visits.
5. Schedule daily client visits at least a week in advance, as far as reasonably possible.
6. Obtain at least 4 First Time Buyers (FTBs) per month.
7. Uncover new business opportunities within the territory by cultivating leads and utilizing your network.
8. Develop and implement strategies to secure major account prospects quickly.
9. Keep customer loss below 10 per month.
10. Identify and address risks to customer relationships or sales figures proactively to prevent revenue loss.
11. Manage customer concerns or complaints promptly following DHL procedures to prevent customer attrition.
12. Maintain a sales pipeline with a strength of 40% of total portfolio revenue at all times.
13. Grow Shipments Per Day (SPD) figures according to local/country objectives.
14. Plan and execute best practices in sales to continuously increase revenue in the territory.
15. Collaborate with Sales, Finance, and Operations teams to maximize sales and revenue growth.
16. Update client visit, information, sales activity, and other data daily using CRM tools.

Education & Experience

• Matric / Grade 12
• Commercial Degree / Diploma or related
• At least 3 years of experience in Field Sales within a related industry
• Valid Driver's License and own reliable transport
• Strong negotiation and communication skills (verbal and written)

We look forward to your application.

Required Experience & Key Skills

Sales Experience, B2B Sales, Time Management, Freight Experience, HR Sourcing, Military Experience, Territory Management, Office Experience, Salesforce, CRM Software, Enterprise Sales, Negotiation