Field Sales Agent : Limpopo

Smollan; Limpopo; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Smollan in South Africa is seeking a Field Sales and Service Consultant to drive sales of financial products within an assigned region. You will build customer relationships, manage a client portfolio, and identify new opportunities to tailor solutions.

The role emphasizes consultative selling, meeting sales targets, and delivering exceptional service, including accurate records in CRM and compliant activities.

Qualifications

• Matric certificate (Grade 12/NQF level 4) or Diploma/Degree in Business, Sales, Marketing, or related field preferred.
• 2-4 years of experience in sales or customer service, preferably in financial services or insurance.
• Proven track record of meeting or exceeding sales targets.
• Strong background in consultative selling and relationship-building.

Responsibilities

• Actively seek out and engage new business opportunities to drive sales of financial services and products.
• Identify and pursue leads to build a pipeline of prospective clients.
• Conduct sales presentations, product demonstrations, and consultations with potential clients.
• Achieve sales targets and objectives within the specified region or territory. Manage client accounts and build strong, lasting relationships to maximize sales opportunities.
• Provide exceptional service to both new and existing clients, responding promptly to their needs and inquiries.
• Offer financial solutions tailored to meet the specific needs and goals of clients. Follow up on client requests, ensuring timely and effective resolution of issues.
• Ensure high levels of customer satisfaction and retention. Provide after-sales support to ensure customer satisfaction and resolve any post-purchase issues.
• Develop a deep understanding of the company's financial products and services to effectively communicate their benefits to clients.
• Educate clients on the features, benefits, and terms of various financial products and services.
• Stay up-to-date with industry trends, market developments, and competitor products.
• Provide expert advice to clients to help them make informed decisions about financial products and services.
• Accurate records of sales activities, customer interactions, and product/service usage. Prepare and submit regular sales reports and activity summaries to management.
• Complete and maintain client records in CRM systems, ensuring all data is up to date.
• Manage administrative tasks related to the sales process, including proposals, contracts, and service agreements.
• Ensure all sales activities and customer interactions comply with relevant regulations and internal policies.
• Identify and mitigate any potential risks associated with the sale of financial products or services.
• Provide clients with clear and accurate information to avoid mis-selling or misunderstanding of financial products.
• Stay informed about regulator changes in the financial services industry to ensure compliance.

Skills

Consultative selling

Relationship-building

Negotiation

Education

Matric/Grade 12

Diploma or Degree in Business/Sales/Marketing

Job description

At Smollan, we're on an evolutionary journey where we're shifting our story. We're looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.

Minimum Qualifications

National Matric Certificate (Grade 12/NQF level 4) Diploma or Degree in Business, Sales, Marketing, or related field - preferred

Experience

2-4 years of experience in sales or customer service, preferably within the financial services or insurance industry.
Proven track record Of meeting or exceeding sales targets.
Strong background in consultative selling and relationship-building.

Job Summary

The Field Sales and Service Consultant drives sales and promotes financial products within an assigned region. They build customer relationships, manage a client portfolio, and identify new business opportunities to provide tailored solutions and meet customer needs.

Key Responsibilities and Deliverables

Sales & Business Development

• Actively seek out and engage new business opportunities to drive sales of financial services and products.
• Identify and pursue leads to build a pipeline Of prospective clients.
• Conduct sales presentations, product demonstrations, and consultations with potential clients.
• Achieve sales targets and objectives within the specified region or territory. Manage client accounts and build strong, lasting relationships to maximize sales opportunities.

Customer Service & Support

• Provide exceptional service to both new and existing clients, responding promptly to their needs and inquiries.
• Offer financial solutions tailored to meet the specific needs and goals Of clients. Follow up on client requests, ensuring timely and effective resolution of issues.
• Ensure high levels Of customer satisfaction and retention. Provide after-sales support to ensure customer satisfaction and resolve any post-purchase issues

Product & Consultation

Develop a deep understanding of the company's financial products and services to effectively communicate their benefits to clients.
Educate clients on the features, benefits, and terms Of various financial products and services.
Stay up-to-date with industry trends, market developments, and competitor products.
Provide expert advice to clients to help them make informed decisions about financial products and services.

Reporting & Maintain

• accurate records of sales activities, customer interactions, and product/service usage. prepare and submit regular sales reports and activity summaries to management.
• Complete and maintain client records in CRM systems, ensuring all data is up to date.
• Manage administrative tasks related to the sales process, including proposals, contracts, and service agreements.

Compliance & Risk Management

• Ensure all sales activities and customer interactions comply with relevant regulations and internal policies.
• Identify and mitigate any potential risks associated with the sale of financial products or services.
• Provide clients with clear and accurate information to avoid mis-selling or misunderstanding of financial products.
• Stay informed about regulator,' changes in the financial services industry to ensure compliance.