Field Sales Agent

Herotel Telecoms (Pty) Ltd; Eshowe; On-site; ZAR 112,000 - 167,000; Full time

Benefits offered by this job

Dynamic workplace

Internal academy

Team environment

Group benefits

Medical benefits

Wellness programs

Job summary

Herotel Telecoms (Pty) Ltd in KwaZulu-Natal is seeking a Field Sales Agent to identify and convert prospective customers into subscribers, handling the full sales cycle from first contact to activation. This role thrives on ownership, independence, and commissions tied to performance.

You will build relationships, explore opportunities in housing estates and business parks, maintain a healthy pipeline, and report weekly. A driver’s license and outbound sales experience are essential for success.

Qualifications

• Grade 12 + valid driver’s license and reliable transport.
• Proven outbound sales track record (1–2 years).
• Target-driven, independent, and rapport-focused.
• Good English and local language communication; CRM familiarity.

Responsibilities

• Identify and sell to new and existing customers.
• Manage full sales cycle from contact to activation.
• Develop and refine personal sales strategy.
• Maintain a healthy pipeline and report activities weekly.
• Ensure handover to installation and after-sales teams.

Skills

Outbound sales

Communication

Rapport building

Independent work

CRM experience

Education

Grade 12

Tools

MS Office

CRM systems

Job description

Are you a self-starter with a hunger to hunt down your own leads and close deals? Join our Commercial team as a Field Sales Agent in Kwazulu-Natal; Eshowe, where you'll proactively identify, approach and convert prospective customers into subscribers of our services.

This role is perfect for someone who thrives on ownership and independence, loves being out in the field building relationships, and is motivated by commission earnings tied directly to their own performance.

What you'll do:

• Identify and sell to new and existing customers
• Upsell and cross sell where opportunities exist
• Manage the full sales cycle from initial contact through to activation
• Develop, own and continuously refine your own personal sales strategy
• Identify new opportunities such as housing estates, complexes and business parks, and build a targeted approach for each
• Maintain a consistently healthy, well qualified pipeline of leads at every stage of the funnel
• Gather and report market intelligence on competitor activity, pricing and customer sentiment
• Represent Herotel professionally and reflect our values in the assigned area
• Submit accurate, timely weekly activity reports covering prospects contacted, pipeline status, sales closed and planned activity
• Keep CRM records complete and current on a daily basis
• Follow up diligently with warm and unconverted leads within agreed timeframes
• Ensure a smooth, quality handover to installation and after sales teams

What you'll need:

• Grade 12
• A valid driver's license and reliable transport for field activity
• A proven track record in outbound sales (minimum one to two years)
• A target driven mindset and the ability to work independently
• Strong interpersonal and communication skills, with the ability to build rapport quickly
• Excellent sales and consultation skills
• Fluency in English and applicable local languages
• Proficiency in MS Office and a willingness to learn CRM systems
• High personal integrity
• Experience selling broadband fibre, LTE or wireless internet products, and existing knowledge of the local coverage area, will count in your favour

What we offer:

• Exposure to a dynamic workplace
• A chance to grow your skills through our internal academy
• A friendly, team driven environment
• Group Risk Benefits
• Medical Benefits
• Health and Lifestyle Programmes

Important Disclaimer:

• Please ensure that the information you provide in your application is true, accurate, and correct.
• Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel's Employment Equity Plan.
• By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes. For more details on how we handle personal information, please refer to our Privacy Policy on our website.
• If you do not hear from us within 14 days, please consider your application unsuccessful.