Field Sales Agent

Herotel Telecoms (Pty) Ltd; East London; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Exposure to a dynamic workplace

Internal academy for skill growth

Friendly, team driven environment

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Job summary

Herotel Telecoms (Pty) Ltd in East London is seeking a self-motivated Field Sales Agent to identify, approach and convert prospective customers into subscribers.

You will manage the full sales cycle, upsell opportunities, and build a personal sales strategy while working independently in the field. A valid driver's license and 1–2 years of outbound sales experience are required.

Qualifications

• Grade 12 required.
• A valid driver’s license and reliable transport for field activity.
• Experience in outbound sales (1–2 years).
• Target-driven and able to work independently.
• Strong interpersonal and communication skills, with ability to build rapport quickly.
• Excellent sales and consultation skills.
• Fluency in English and applicable local languages.
• Proficiency in MS Office and willingness to learn CRM systems.
• High personal integrity.
• Experience selling broadband fibre, LTE or wireless internet products and knowledge of local coverage is a plus.

Responsibilities

• Identify and sell to new and existing customers.
• Upsell and cross-sell where opportunities exist.
• Manage the full sales cycle from initial contact through activation.
• Develop, own and refine your personal sales strategy.
• Identify opportunities such as housing estates, complexes and business parks and build targeted approaches.
• Maintain a healthy, well-qualified pipeline at every stage of the funnel.
• Gather and report market intelligence on competitors, pricing and customer sentiment.
• Represent Herotel professionally and reflect our values in the assigned area.
• Submit accurate, timely weekly activity reports on prospects, pipeline, sales and planned activity.
• Keep CRM records complete and current daily.
• Follow up with warm and unconverted leads within agreed timeframes.
• Ensure a smooth handover to installation and after-sales teams.

Skills

Outbound sales

Independence

Interpersonal skills

Communication skills

Sales & consulting

English fluency

MS Office

CRM systems

Integrity

Industry knowledge

Education

Grade 12

Tools

CRM systems

MS Office

Job description

Are you a self starter with a hunger to hunt down your own leads and close deals? Join our Commercial team as a Field Sales Agent in East London, where you'll proactively identify, approach and convert prospective customers into subscribers of our services.

This role is perfect for someone who thrives on ownership and independence, loves being out in the field building relationships, and is motivated by commission earnings tied directly to their own performance.

What you'll do:

• Identify and sell to new and existing customers
• Upsell and cross sell where opportunities exist
• Manage the full sales cycle from initial contact through to activation
• Develop, own and continuously refine your own personal sales strategy
• Identify new opportunities such as housing estates, complexes and business parks, and build a targeted approach for each
• Maintain a consistently healthy, well qualified pipeline of leads at every stage of the funnel
• Gather and report market intelligence on competitor activity, pricing and customer sentiment
• Represent Herotel professionally and reflect our values in the assigned area
• Submit accurate, timely weekly activity reports covering prospects contacted, pipeline status, sales closed and planned activity
• Keep CRM records complete and current on a daily basis
• Follow up diligently with warm and unconverted leads within agreed timeframes
• Ensure a smooth, quality handover to installation and after sales teams

What you'll need:

• Grade 12
• A valid driver's license and reliable transport for field activity
• A proven track record in outbound sales (minimum one to two years)
• A target driven mindset and the ability to work independently
• Strong interpersonal and communication skills, with the ability to build rapport quickly
• Excellent sales and consultation skills
• Fluency in English and applicable local languages
• Proficiency in MS Office and a willingness to learn CRM systems
• High personal integrity
• Experience selling broadband fibre, LTE or wireless internet products, and existing knowledge of the local coverage area, will count in your favour

What we offer:

• Exposure to a dynamic workplace
• A chance to grow your skills through our internal academy
• A friendly, team driven environment
• Group Risk Benefits
• Medical Benefits
• Health and Lifestyle Programmes

Important Disclaimer:

• Please ensure that the information you provide in your application is true, accurate, and correct.
• Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel's Employment Equity Plan.
• By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes. For more details on how we handle personal information, please refer to our Privacy Policy on our website.
• If you do not hear from us within 14 days, please consider your application unsuccessful.