Field Operations Lead

Ontec Systems (Pty) Ltd.; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the electrical services sector is seeking a Field Operations Lead to oversee maintenance and installation of electrical and water metering systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to thrive in a fast-paced environment. This role requires a commitment to safety and quality, as well as effective management of contractor schedules and customer interactions.

Qualifications

• Minimum 3 years’ experience after qualification.
• Valid Wireman’s License and driver's license required.
• Ability to work under pressure and read drawings.

Responsibilities

• Conduct maintenance and installations of electrical systems.
• Manage contractor installations and ensure compliance with standards.
• Compile technical reports and manage company assets.

Skills

Technical Problem-solving

General Problem-solving

Service-oriented attitude

Education

N6 with electrician trade test

Tools

MS Office

Job description

We are seeking a proven Field Operations Lead to join our Operations team and drive success across multiple functions within a dynamic and fast-paced environment. The successful candidate will be responsible for conducting general maintenance, installation, and troubleshooting of electrical systems (single and three-phase), control and instrumentation (C&I) systems, as well as water metering equipment across the region.

Key Performance Areas:

Key Responsibilities (including, but not limited to)

• Conduct maintenance on all electrical single and three phase, electrical C&I and water

metering equipment;

• Installations of all electrical single and three phase, electrical C&I and prepaid water metering

equipment;

• Provide signoff and COC certificate for all installations;

• Attend to all technical calls and queries;

• Oversee contractor meter installation to correct standard and quality;

• Adherence, compliance to and enforcing of Health and Safety;

• Manage contractor’s installations schedules and job cards;

• Manage meter registration on vending system;

• Conduct monthly meter readings for water and electricity;

• Compile customer invoice files for all services;

• Stock management and control (Submit monthly stocktake report);

• Perform monthly revenue protection analysis, audits and inspection;

• Compile and submit monthly audit and inspections report, highlight findings and corrective

actions implemented to manager;

• Attend site meetings and client visits;

• Compile technical reports;

• Record technical faults and customer complaints and resolve within set timelines;

• Management and maintenance of company assets and vehicle;

• Energy balance of all key accounts;

• Operate and perform work within company systems, policies and procedures;

• Perform other duties and responsibilities, as assigned from time to time;

• Will be required to work overtime when needed;

• Will be required to do standby from time to time.

Requirements

Essential Requirements

• N6 with electrician trade test from a recognized institution;

• Min 3 Years’ experience after qualification;

• Valid Wireman’s License;

• Valid driver’s license;

• Technical and General Problem-solving capability; with a positive, service-oriented attitude;

Advantageous

• Intermediate in MS Office (Excel, Word, PowerPoint);

• Must be able to work independent and within a team;

• Contactor management, project management;

• Performance focus;

• Able to read drawings;

• Ability to work under pressure (Ability to thrive in a fast-paced and high-pressure environment).