The primary focus of this role is to manage client relationships, ensure consistent stock availability, build strong partnerships, and maintain visually appealing product displays.
Requirements : Â
- Matric
- Further education in sales or marketing is advantageous
- Previous experience in a sales role, preferably within the pharmaceutical or healthcare industry.
- Proven ability to manage a client base of 30 or more accounts
- Capable of consistently meeting monthly sales and performance targets
- Proficiency in using MS Office applications.
- Valid driver's license and own vehicle.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- A self-motivated, proactive, and results-oriented attitude.
- Ability to work independently as well as collaboratively within a team.
Duties and responsibilities : Â
- Plan monthly call cycles in order to regularly visit pharmacies, health stores, and boutiques to build and maintain professional relationships.
- Understand clients' needs and preferences, offering tailored product recommendations.
- Achieve sales targets on a monthly basis to ensure revenue objectives for the assigned customer base are achieved.
- Provide excellent customer service by addressing concerns and inquiries promptly.
- Monitor client satisfaction and consistently aim to exceed expectations.
- Contribute appropriately to the new business development revenue target for the wholesale sales team.
Stock Management :
- Conduct stock checks on every visit, ensuring sufficient product levels to meet client demands.
- Place replenishment orders (with client sign-off) accurately and in a timely manner.
- Liaise with the warehouse or distribution team to ensure timely stock delivery.
- Implement effective stock rotation and minimize product expiration risks.
Relationship Building :
- Develop and maintain strong professional relationships with clients, focusing on long-term partnerships.
- Identify new business opportunities and potential clients within the assigned territory.
- Communicate new product releases, promotions, and marketing campaigns to clients.
- Conduct product training in client stores for staff.
- Ensure products are displayed in an attractive and organized manner in compliance with company standards.
- Implement planograms and guidelines provided by the team.
- Train clients' staff on proper product merchandising techniques.