Field IT Engineer – Store Hardware & Installations

BCXP; Mthatha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology firm in Mthatha is seeking a Technical Support Technician to provide on-site assistance for incidents related to hardware deployed in stores. The ideal candidate will have at least 2 years of experience and hold a CompTIA A+ certification. Responsibilities include diagnosing IT infrastructure issues, supporting junior technicians, and ensuring effective service delivery. Candidates must possess a Grade 12 National Diploma, a valid driver's license, and a reliable vehicle. The ability to travel locally and work extended hours is required.

Qualifications

• 2 years' experience in technical support or related field.
• Drivers Licence and Reliable Vehicle are mandatory.
• Ability to work extended hours as needed.

Responsibilities

• Provide technical support for hardware and IT infrastructure.
• Diagnose and resolve incidents onsite.
• Train and support junior technicians.

Skills

Customer Focus

ICT Knowledge

Problem solving

Teamwork

Education

NQF 4: Grade 12 National Diploma

Tools

CompTIA A+

Job description

A technology firm in Mthatha is seeking a Technical Support Technician to provide on-site assistance for incidents related to hardware deployed in stores. The ideal candidate will have at least 2 years of experience and hold a CompTIA A+ certification. Responsibilities include diagnosing IT infrastructure issues, supporting junior technicians, and ensuring effective service delivery. Candidates must possess a Grade 12 National Diploma, a valid driver's license, and a reliable vehicle. The ability to travel locally and work extended hours is required.