Field Engineer

Getronics; Durban; On-site; ZAR 300,000 - 400,000; Full time

Job summary

Getronics is seeking a skilled Field Engineer (Dell Certified) for a 3-month contract in Durban. You will provide essential IT support and maintenance for Dell laptops, ensuring optimal operations. Join a professional team in a high-priority role where your expertise will contribute significantly to our client services.

Benefits

Training opportunities

Urgent high-priority position

Teamwork and innovation-focused environment

Qualifications

• Dell Certification or relevant hands-on experience with Dell laptops.
• Proven experience in field engineering and IT support.
• Strong knowledge of Windows operating systems.

Responsibilities

• Perform on-site troubleshooting and repairs for Dell laptops.
• Diagnose and resolve hardware and software issues efficiently.
• Document work performed and ensure compliance with service protocols.

Skills

Troubleshooting

Customer Service

Diagnostic Tools

Education

Dell Certification

Job description

Join Our Team as a Field Engineer (Dell Certified) – 3 months contract!

Are you an experienced Dell Certified Engineer looking for an opportunity to put your expertise to work? At Getronics, we are looking for a skilled Field Engineer to provide top-notch IT support and maintenance for Dell client laptops in Durban, South Africa.

This role is critical to ensuring smooth IT operations for our clients, and we need someone who can hit the ground running.

If you are Dell-certified or have hands-on experience with Dell laptops and can quickly get up to speed with a 2-day certification training, we want to hear from you.

What You’ll Do:

• Perform on-site troubleshooting, repairs, and maintenance for Dell laptops.
• Diagnose and resolve hardware and software issues efficiently.
• Conduct preventative maintenance and ensure client equipment is in optimal condition.
• Replace and upgrade components such as hard drives, RAM, batteries, and motherboards.
• Work closely with clients and internal support teams to ensure seamless service delivery.
• Document work performed, issues encountered, and solutions implemented.
• Ensure compliance with Dell service protocols and industry best practices.

What You’ll Need:

• Dell Certification to work on client laptops (or relevant hands-on experience with Dell devices, with willingness to complete a 2-day training).
• Proven experience in field engineering, hardware repairs, or IT support.
• Strong knowledge of Windows operating systems, troubleshooting tools, and diagnostics.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Excellent customer service and communication skills.
• A valid driver’s license and willingness to travel to client locations within Durban.

Why Join Getronics?

• Join a trusted technology services company with a strong presence worldwide.
• This is an urgent and high-priority position where your skills will make an immediate difference.
• Get up to speed with certification training and continuous learning opportunities.
• Be part of a professional team that values teamwork, innovation, and customer excellence.

Apply Now!

This is a high-need role, and we are looking to onboard someone ASAP. If you meet the criteria and are ready to jump in, apply today or share this opportunity with someone in your network.

Learn more about Getronics: about us