Fiber & Broadband Field Tech — Vehicle & Training

Placements24; Paarl; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Company vehicle

Performance-based incentives

Comprehensive benefits package

Job summary

Placements24 is seeking a Telecommunications Field Service Technician to cover the Paarl, Western Cape region. The role involves installation, maintenance, and repair of telecom equipment at customer sites, including fiber optic systems.

You will be the frontline representative ensuring high-quality service and customer satisfaction while working independently in the field. The ideal candidate has a technical qualification in Telecommunications or Electronics, at least 3 years' field experience,

Qualifications

• Technical qualification in Telecommunications, Electronics, or related field.
• Minimum 3 years of experience as a Field Service Technician or similar in telecommunications.
• Proven fiber optic installation and troubleshooting experience.
• Knowledge of broadband technologies (DSL, Cable, Fiber).
• Strong diagnostic and problem-solving skills.
• Excellent customer service and communication abilities.

Responsibilities

• Install, configure, and maintain telecommunications equipment including modems, routers, fiber optic cables.
• Troubleshoot and repair service issues for residential and business customers.
• Perform installations of new services including broadband and voice lines.
• Conduct regular maintenance checks on customer equipment and network infrastructure.
• Educate customers on the use of services and equipment.
• Respond promptly to service calls and ensure timely resolution of issues.
• Adhere to safety protocols and company procedures.
• Maintain records of work performed and inventory.
• Manage service vehicle and tools.
• Report faults to technical teams and provide exceptional customer service.

Education

Technical qualification in Telecommunications or Electronics

Tools

Fiber optic testing tools

Job description

Placements24 is seeking a Telecommunications Field Service Technician to cover the Paarl, Western Cape region. The role involves installation, maintenance, and repair of telecom equipment at customer sites, including fiber optic systems.

You will be the frontline representative ensuring high-quality service and customer satisfaction while working independently in the field. The ideal candidate has a technical qualification in Telecommunications or Electronics, at least 3 years' field experience,