Festive Shop Assistant (x3) - V&A Waterfront

Clicks Group; Cape Town; On-site; ZAR 50,000 - 200,000; Part time

Job summary

A leading retail company in Cape Town is seeking candidates for a Fixed Term Contract in Retail Operations at The Body Shop. This role emphasizes exceptional customer service and involves various duties such as restocking shelves and assisting customers. Candidates should have a Grade 12 certificate and preferably experience in a sales or service environment. The position requires good communication skills and the ability to handle pressure. Applications are welcome until 8 October 2025.

Qualifications

• Experience in sales or service environment is desirable.

Responsibilities

• Deliver superior customer service by being visible and offering a friendly and professional service.
• Respond to basic product knowledge queries from customers.
• Assist or direct customers to products.
• Execute and maintain all merchandising duties according to store and visual merchandise standards.
• Efficiently restock shelves and assist in keeping the store clean and orderly.
• Wrap and bag items purchased by customers.
• Inform customers about promotions and offerings.

Skills

Customer service orientation

Communication skills

Ability to work under pressure

Teamwork

Enthusiasm

Education

Grade 12 certificate

Job description

The Clicks Group is seeking a candidate for a Fixed Term Contract in Retail Operations at The Body Shop in Cape Town. The contract is market related and is an EE position.

Job Description

We are looking for candidates to offer exceptional customer service over the festive trade period. The purpose of this role is to deliver superior customer service by being visible and offering a friendly and professional service.

Job Objectives

• Deliver superior customer service by being visible and offering a friendly and professional service.
• Respond to basic product knowledge queries from customers.
• Assist or direct customers to products.
• Execute and maintain all merchandising duties according to store and visual merchandise standards.
• Efficiently restock shelves and assist in keeping the store clean and orderly.
• Wrap and bag items purchased by customers.
• Inform customers about promotions and offerings.

Minimum Requirements

Qualifications & Experience

• Grade 12 certificate.
• Experience in sales or service environment (desirable).

Skills, Abilities And Job Related Knowledge

• Able to work efficiently within guidelines and timeframes.
• Honest and trustworthy.
• Enthusiastic and vibrant.
• Able to work independently as well as within a team.
• Must be able to work under pressure.
• Must have good communications skills.
• Customer and service orientated.

We are an equal opportunities employer and welcome applications from all qualified candidates. Apply by 8 October 2025.