Festive Shop Assistant - Somerset Mall

Clicks Group; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retail company is seeking candidates for seasonal positions at The Body Shop in Cape Town. The role involves providing exceptional customer service, assisting with queries, and maintaining store standards during the festive period. Applicants must have a Grade 12 certificate and be customer-oriented. The ideal candidate will thrive in a fast-paced environment and work well both independently and as part of a team.

Qualifications

• Must have a Grade 12 certificate.
• Experience in a sales or service environment is desirable.

Responsibilities

• Deliver superior customer service.
• Respond to basic product knowledge queries.
• Assist customers to products.
• Execute merchandising duties.
• Restock shelves and keep the store clean.
• Wrap and bag items purchased by customers.
• Inform customers about promotions.

Skills

Efficient work within guidelines

Honesty and trustworthiness

Enthusiasm

Independent work

Pressure management

Good communication skills

Customer service orientation

Education

Grade 12 certificate

Job description

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Cape Town

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

We are looking for candidates to work at The Body Shop over the Festive period.

Job Description

The successful candidate will meet the following criteria:

Purpose

To offer exceptional customer service over the festive trade period.

Job Objectives

• Deliver superior customer service by being visible and offering a friendly and professional service.
• Respond to basic product knowledge queries from customers.
• Assist or direct customers to products.
• Execute and maintain all merchandising duties according to store and visual merchandise standards.
• Efficiently restock shelves and assist in keeping the store clean and orderly.
• Wrap and bag items purchased by customers.
• Inform customers about promotions and offerings.

Minimum Requirements

Qualifications & Experience

• Grade 12 certificate.
• Experience in sales or service environment (desirable).

Skills, Abilities And Job Related Knowledge

• Able to work efficiently within guidelines and timeframes.
• Honest and trustworthy.
• Enthusiastic and vibrant.
• Able to work independently as well as within a team.
• Must be able to work under pressure.
• Must have good communications skills.
• Customer and service orientated.

We are an equal opportunities employer and welcome applications from all qualified candidates.