FB Barman

Minor International; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading hospitality company seeks a bartender to deliver exceptional service and ensure guest satisfaction. You will be responsible for preparing beverages, managing service standards, and fostering a positive dining experience. Ideal candidates will possess strong interpersonal skills, attention to detail, and a hands-on attitude. This full-time role focuses on creating memorable experiences for guests.

Qualifications

• Excellent organizational skills and a passion for high-quality customer care.
• Hands-on attitude with excellent communication abilities.
• Driven and ambitious to inspire the team.

Responsibilities

• Serve beverages in accordance with company standards.
• Monitor guests' experiences and ensure satisfaction.
• Prepare and manage bar resources and cleanliness.

Skills

Organizational Skills

Interpersonal Skills

Attention to Detail

Communication

Job description

Creating 100 guest satisfaction by providing the NH Hotels & Resorts experience through performance that demonstrates fulfillment of our service standards, genuine hospitality, and exceeding guest expectations.

To serve our guests in accordance with NH Hotels & Resorts standards of food and beverage quality, presentation, and sanitation in a gracious and professional manner.

To display the best of hospitality and professionalism with guests.

To take pride in all facets of service quality, appearance, and cleanliness in yourself and your area of responsibility.

To understand and adhere to Beverage Standard Operating Procedures and to always look for improvements to those procedures.

Conduct stock takes at the beginning and end of shifts. Any variances should be reported to management.

To professionally set up the bar at the start of opening, including liquor, icing, glassware, juices, and garnishes.

To process drink orders in proper calling order, check for the correct number of drinks, and manage billing quickly and efficiently.

To make all cocktails in accordance with NH Hotels & Resorts standard beverage manual using full standard measures.

To manage security in the work area and not leave the bar area unless properly relieved by a colleague.

Cleanup, mopping floors, removing cans and bottles, general cleaning of rails and counters, and removal of melting ice in bins.

Complete bar opening checklist and ensure the restaurant is prepared for opening.

Communicate beverage specials to the team.

Observe customers as they enter the restaurant and ensure they are greeted promptly, properly, and in a friendly manner.

Monitor and observe guests' dining experience, ensuring guests are satisfied with the beverages and service.

Respond promptly and courteously to any requests.

Take beverage orders from guests and servers.

Prepare and serve alcoholic and non-alcoholic drinks consistent with the Beverage standard drink recipes.

Present drink menus, make recommendations, and answer questions regarding beverages.

Upsell drink specials and food items as directed by management.

Learn the names of guests and personally recognize regulars.

Record drink orders accurately and immediately key them into Micros POS System.

Wash and sterilize glassware and bar tools/utensils.

Prepare garnishes for all drinks, ensuring freshness, labelling, and proper rotation of products.

Prepare mise en place to ensure efficient running of the bar.

Additional Information :

• A positive approach, excellent organizational skills, and a passion for producing high-quality customer care.
• Great interpersonal skills.
• Hands-on attitude.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards.
• Clear thinker with excellent communication abilities and attention to detail.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career.

Remote Work : Employment Type :

Fulltime

Key Skills :

Bidding, Arabic Speaking, Fund Management, ERP, Airlines, Corrosion

Experience : years

Vacancy : 1