Fast Food Area Manager

Kencorp; Pretoria; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A fast food management firm is seeking an experienced Area Manager to oversee operations across multiple locations. The ideal candidate will have over 5 years of experience in managing fast food outlets, specifically in high-volume environments. Responsibilities include coaching store managers, ensuring customer satisfaction, and conducting operational audits. This position requires strong leadership skills and a valid driver's license, with regular travel expected.

Qualifications

• Matric / Grade 12 required.
• 5+ years of experience as an Area Manager in Fast Food.
• Experience managing 6-8 high volume stores is essential.

Responsibilities

• Lead multiple fast food restaurants.
• Coach restaurant managers for profitability.
• Perform daily store audits and provide feedback.

Skills

Leadership

Sales and Marketing

Time Management

Customer Satisfaction

Financial Management

Education

Business Management Diploma or Degree

Tools

Micros

GAAP POS

Job description

Responsibilities

• Leading multiple Fast Food restaurants simultaneously
• Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people, and profit objectives
• Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
• Good Sales / Marketing and time management
• High visibility leadership and coaching
• Daily store audits with weekly and monthly feedback to Managers
• Regular Restaurant visits
• Period and quarterly store audit routine
• Attend Operations meetings and communicate with Managers
• Assist managers to draw up SMART plans
• Following disciplinary procedures and chairing inquiries (presiding officer)
• Assist with the opening of new restaurants
• Build, align and develop the team according to company goals
• Business annual planning (budget for the region)
• Ensure that all stores are profitable
• Manage the local store marketing done by the Managers
• Handle suppliers where necessary
• Handle escalated customer complaints
• Head Office inspections to ensure store is running operationally
• Succession planning, people planning, and benching of staff for senior positions

Requirements :

Matric / Grade 12. A relevant Business Management Diploma or Degree would be very beneficial

MUST have +5 years experience as an Area Manager with Fast Food

MUST have managed between 6 and 8 stores at the same time experience with high volume stores is essential

Previous experience in KFC, Nandos, Barcellos, or similar is preferred

Micros / GAAP POS experience

Valid Driver''s license

Own reliable transport

Must be able to travel regularly

SA Citizens Only

Salary is dependent on relevant operational experience, skillset, and experience with high volume stores