Faculty Administrative Assistant III (P11) (College of Business & Economics: Dean's Office) (Re[...]

University of Johannesburg; Gauteng; On-site; ZAR 150,000 - 220,000; Full time

Job summary

A prominent educational institution in Gauteng is hiring an Administrative Assistant Ill to support the Head of College Administration. The ideal candidate will have a diploma and three years of experience in administration. Responsibilities include managing queries, assisting with student lifecycle processes, and general office duties. Strong planning and organizational skills are essential. This is a great opportunity to be part of a dynamic team.

Qualifications

• A Diploma/Certification (NQF 6) or relevant qualification.
• Three (3) years' relevant job-related experience.
• Proven computer skills in Windows and MS Office.

Responsibilities

• Handling of queries and enquiries via phone, email, and walk-ins.
• Assisting with the complete life cycle of a student from application to graduation.
• Processing requests for deferred assessments.

Skills

Attention to detail

Computer Literate

Analytical thinking

Excellent planning and organisational skills

Excellent customer service skills

Education

Diploma/Certification (NQF 6)

Tools

Windows

MS Office

Integrator 4.1

Job description

Introduction

The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".

Job Description

“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University.

For more information, please review the following link: Justice/Criminal/NRSO

The College of Business & Economics is recruiting an Administrative Assistant Ill to support the Head of College Administration (Undergraduate) in the execution of her duties. Set within a fast-paced environment, this role demands outstanding planning and organisational skills in rendering excellent administrative support. The incumbent will be responsible for all aspects pertaining to general office administration duties on the Kingsway campus specifically for the CEP programmes amongst others application, registration, student records, examinations and graduations.

Responsibilities

The responsibilities and duties of the successful incumbent include the following:

General Administration

• Handling of queries and enquiries (telephonic, email, walk-ins).
• Assisting Faculty Officers with the execution of designated administrative duties regarding Undergraduate (UG).
• Process QVS requests.
• Compile manual/electronic transcript.
• Verification of historical certificates.
• Compile Letters.
• Edit module information on ITS Integrator for the electronic transcript supplement.
• Print academic records.
• Filing and scanning documents.
• Print proforma statements (quotations).
• Updating Perceptive Content.

Applications and Registration

• Assisting with the complete life cycle of a student from application, registration, assessment to graduation.

Other Administration

• Handling and processing requests regarding deferred/substitute assessments.
• Handling enquiries regarding examination and timetable clashes.
• Any other functions as delegated by the line manager.

Minimum Requirements

• A Diploma/Certification (NQF 6) or relevant qualification.
• Three (3) years' relevant job-related experience.
• Proven computer skills in Windows and MS Office.
• Working knowledge of Integrator 4.1 system experience and management of student data.
• Knowledge of administrative business processes.
• Knowledge of UJ academic regulations.
• Knowledge of UJ policies and procedures.
• Knowledge of all life-cycle activities pertaining to academic administration.

Competencies And Behavioural Attributes

• Attention to detail.
• Computer Literate.
• Analytical thinking.
• Good Interpersonal skills.
• Excellent planning and organisational skills.
• Ability to work in a team.
• Good time management.
• Excellent customer service skills.
• Good problem solving, crisis and conflict management skills.
• Excellent verbal and written communication skills; and
• Good listening skills.

Recommendations

• Previous relevant experience as a Faculty Administrative Assistant/Faculty Assistant.

Enquiries

Enquiries regarding job content: Mrs. Maria Motaung (Head of College Administration) at Tel: [phone]

Enquiries regarding remuneration and benefits: Mrs. Antoinette Kanfer (HCM Business Partner) on Tel: [phone]