Facility Manager

Virgin Active South Africa (Pty) Ltd; Wes-Kaap; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Virgin Active South Africa (Pty) Ltd is seeking an experienced Maintenance lead to manage preventative and reactive maintenance across club facilities. You will supervise on-site personnel, coordinate with contract partners, and ensure adherence to H&S policies while controlling utility usage.

This role requires hands-on technical skills in plumbing, electrical, HVAC, and building systems, plus strong budget awareness and independent work style.

Qualifications

• Matric (NSC) qualification.
• Advanced relevant Technical qualification.
• 2–3 years proven maintenance experience.
• Hands-on experience with plumbing, electrical, HVAC and plant equipment.
• Understanding of Health & Safety requirements.
• Proven ability to work independently.

Responsibilities

• Perform preventative maintenance on building systems and equipment (HVAC, pools, plumbing, electrical, steam rooms, saunas).
• Carry out reactive maintenance and respond to emergencies as logged.
• Upskill on-site Maintenance Operator/Technician where applicable.
• Discuss contractor requests with Club GM and Regional Facility Manager before PO requests.
• Escalate unresolved issues to Club GM and Regional Facility Manager.
• Ensure maintenance aligns with VASA policies and H&S standards.

Skills

Maintenance experience

Electrical

Plumbing

HVAC

Health & Safety

Team management

MS Office

Utilities awareness

Education

Matric (NSC)

Advanced technical qualification

Tools

MS Office

Building management systems

Job description

Your Purpose....

• To evolve our purpose of inspiring people to live active lives by working towards creating a global Social Wellness Club.
• To enable exceptional member experiences within our clubs through the proactive maintenance of our facilities.
• As a member of the Maintenance team, you will be responsible for the preventative and reactive maintenance within your club.

Your Duties and Responsibilities...

• Complete preventative maintenance activities on the following equipment (but not limited to):
• • Out of Warranty Fitness Equipment
  • Swimming Pool/Spa Systems
  • Heating Ventilation Air Conditioning Systems (HVAC)
  • Hot and Cold-Water Systems
  • All building preventative maintenance tasks
  • Sauna
  • Steam Rooms
• Complete any re-active maintenance that is logged in the maintenance & Health and Safety Job book.
• Respond to all emergency repairs.
• Ensure the Maintenance Operator or Maintenance Technician (where applicable) onsite is continually upskilled to complete his/her responsibilities.
• Discuss all contractor requests if required with the Club General Manager and Regional Facility Manager before requesting a purchase order.
• Escalate any issues that can’t be resolved to the Club General Manager and Regional Facility Manager.
• Ensure the preventative maintenance within the clubs is completed in line with VASA policies & procedures.
• Fulfil duties which covers Health and Safety processes and checks required to maintain H&S compliance within the club.
• Communicate guidelines regarding the understanding of and adherence to the health & safety policy.
• Ensure that all documents regarding the health and safety policy are filed regularly and the cabinet and its contents are kept up to date.
• Communicate all operating standards to the relevant staff through their heads of departments and that they remain updated.
• Ensure that work standards, security and safety is monitored and improved in all areas of the facility.
• Conduct Health and Safety Audits as directed by the business.
• Ensuring all work carried out is done so in a safe manner, & in line with the VASA H&S policy.
• Manage all utility consumption within the club.
• Investigate and resolve high water and electricity consumption.
• Address all state of repair Brand Standards concerns in a timely manner
• Assist the Club General Manager with managing the following budgets to ensure they are not exceeded.
  • Maintenance Premises
  • Maintenance Physical Plant
  • Maintenance Pools
  • Maintenance Water Hygiene
  • Maintenance Grounds
  • Maintenance Consumables
  • Maintenance Health and Safety
  • Society Expenses

• As your HOD role, assist the club teams as and where required, and facilitate a healthy team environment.
• Fulfil the duties of an HOD within club, which includes being an MOD within the club
• Seek collaboration opportunities with fellow technical skilled colleagues within the region

Our Minimum Requirements...

We can't live without...

• Matric (NSC) qualification
• Advanced relevant Technical qualification
• Passion for maintenance and brand standards within clubs
• A minimum of 2-3 years proven maintenance experience
• Hands on experience of plumbing, electrical, HVAC, plant equipment
• Understands the importance of H&S
• Proven Experience in working independently.
• Working with Microsoft office suites, e.g. emails, word and excel
• Have a good understanding of utilities consumption
• Proven experience in managing maintenance costs
• Proven people management skills
• Proven experience in managing Health and Safety checks and processes

We'd like you to have...

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthy (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation
• Knowledge of the following equipment in installation, maintenance and operation of:
  • Chillers
  • Evaporative and cooling towers
  • Electronic controls
  • General air-conditioning systems
  • Building management systems
  • General electrical (Medium voltage)
  • Water treatment
  • Hot water vessels
  • Steam generators
  • Saunas
  • Pumps
  • Valves
  • Heat exchanges
  • Sand filtration systems
  • Plumbing
  • Carpentry and Glazing
  • Health and Safety knowledge

We'd love you to have...

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)
• Exhibit strong verbal and written communication skills.
• Proven Interpersonal and management skills.
• Good financial/admin knowledge.
• Ability to plan effectively.
• Problem solving ability
• Multi-site experience