Facilities Manager - Gqeberha

CampusKey Student Living; Gqeberha; On-site; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Market-competitive salary

Annual discretionary bonus

CampusKey long-term incentive plan

Gym access

Staff events

Job summary

CampusKey Student Living in the Eastern Cape seeks an experienced facilities manager to lead maintenance across on-site operations and to deliver exceptional service to our student community.

The role requires managing a team of more than five staff, planning preventive programs, budgeting, coordinating with contractors, and driving cost efficiency while maintaining safety and guest experience across multiple sites.

Qualifications

• 3+ years experience in overseeing the maintenance function.
• Experience managing a team of greater than 5 employees.
• Able to work independently and in a team.
• 2-year technical degree or 4-year college degree preferred.
• Excellent communication, organization and writing skills.
• Proven Team Player ability to work with a team and achieve daily and monthly goals.
• Self-starter able to identify work that needs to be done and does it without required instruction.
• Courteous and professional able to perform tasks at hand when guests are onsite.
• Detail oriented pays attention to details regarding processes and extra attention to special requests.
• Ability to solve practical problems using reasoning skills.
• Desire to learn and seek new challenges.

Responsibilities

• Planning, budget and execution of Annual Preventative and Service programs.
• Planning, scheduling and execution of daily room maintenance.
• Administration and reporting on daily room and communal area maintenance.
• Stock source, control and purchasing.
• Storeroom management Planning, scheduling and execution of Annual and mid-term room inspections.
• Daily site inspections.
• Reporting on-site inspections.
• Manage Service Level Agreement and ad-hoc Service Providers.
• Participate in the on-duty roster during week and weekend days.
• Work with service contractors.
• Oversee maintenance-related procurement requests.
• Project-manage portfolio large-scale maintenance and renovations projects.
• Weekly review of the job reports to manage team performance.
• Identify and act on Facilities’ categories with recurring job requests.
• Attend service-related emergencies 24/7.
• Manage all facilities included in the product offering.
• Use best business practices to manage and reduce operating costs.
• Optimize utility usage and distribution.
• Increase operational efficiency of buildings and infrastructure.
• Deliver exceptional building and facility cleanliness.
• Assure positive student experience through quality maintenance and cleaning practices.
• Perform all tasks on schedule with maximum efficiency.
• Work with the Community Management team to identify opportunities to enhance the student experience.
• Manage the facilities and service team to perform tasks at the highest quality:
• - Maintenance team
• - Gardening team
• - Cleaning team
• - Contractors

Skills

Attentive to detail

Collaborator

Education

2-year technical degree

4-year college degree

Job description

• Attentive to detail;
• Collaborator;

We are looking for an experienced facilities manager to form part of our young and dynamic team focussing on providing exceptional service.

About Us

We are purpose-built, purpose-designed accommodation (think student, co-living, and short stay) with a premium hospitality twist, curated toward our member's success. We transform physical spaces into a community where members learn, stay, play, connect and make memories together.

Our energetic on-site teams elevate our all-inclusive offering with their excellent service and dynamic hosting approach, providing a hyper-intentional human touch to further enhance the member's experience and to ensure each member becomes part of our vibrant community. We have everything they need under one roof. We are located in the best on-campus areas and implement a 24/7 multi-tier safety system - with us you are guaranteed to experience your best life!

We currently have 4,000 members across South Africa in 6 locations. Our Central Team (head office) is located in beautiful Stellenbosch.

Experience And Requirements

• 3 plus years experience in overseeing the maintenance function;
• Experience managing a team of greater than 5 employees;
• Must be able to work independently and in a team;
• 2-year technical degree or 4-year college degree preferred;
• Excellent communication, organization and writing skills
• Proven Team Player ability to work with a team and achieve daily and monthly goals;
• Self-starter able to identify work that needs to be done and does it without required instruction;
• Courteous and professional able to perform tasks at hand when guests are onsite;
• Detail oriented pays attention to details regarding processes and extra attention to special requests;
• Ability to solve practical problems using reasoning skills;
• Desire to learn and seek new challenges.

Duties & Responsibilities

• Planning, budget and execution of Annual Preventative and Service programs;
• Planning, scheduling and execution of daily room maintenance;
• Administration and reporting on daily room and communal area maintenance;
• Stock source, control and purchasing;
• Storeroom management Planning, scheduling and execution of Annual and mid-term room inspections;
• Daily site inspections;
• Reporting on-site inspections;
• Manage Service Level Agreement and ad-hoc Service Providers;
• Participate in the on-duty roster during week and weekend days;
• Work with service contractors;
• Oversee maintenance-related procurement requests;
• Project-manage portfolio large-scale maintenance and renovations projects;
• Weekly review of the job reports to manage team performance;
• Identify and act on Facilities’ categories with recurring job requests;
• Attend service-related emergencies 24/7;
• Manage all facilities included in the product offering;
• Use best business practices to manage and reduce operating costs;
• Optimize utility usage and distribution;
• Increase operational efficiency of buildings and infrastructure;
• Deliver exceptional building and facility cleanliness;
• Assure positive student experience through quality maintenance and cleaning practices;
• Perform all tasks on schedule with maximum efficiency;
• Work with the Community Management team to identify opportunities to enhance the student experience;
• Manage the facilities and service team to perform tasks at the highest quality:
  • Maintenance team
  • Gardening team
  • Cleaning team
  • Contractors

Critical Competencies For Success

This describes you:

• People’s person;
• Team player;
• Customer-orientated;
• Patient;
• Hard-working;
• Responsible;
• Attentive to detail;
• A natural host;
• Young at heart;
• Happy;
• Enthusiastic;
• Collaborator;
• Inspired;
• Fun;
• Creative

Do’er: Credibility is earned at CampusKey through execution and getting things done. You are able to get into the details and deliver results under the highest expectations on time and quality. Be ready to get hands-on with all aspects of the daily needs. The buck stops with you. Pragmatism and outcomes orientation are valued and lead to wins. Exceptional organizational and multitasking skills. You thrive in a fast-paced environment.

Collaborator

There is no room for “I” at CampusKey. Every role and individual is in the organization to serve We. Builds trust across the organization by being a good listener and inclusively soliciting input. You are open to new and innovative solutions. You must present well and communicate clearly and effectively to upper management and internal departments. You’re willing to adjust the course when appropriate new ideas or objections are raised. You love working with people!

What do we offer you?

• An amazing workplace to come to every day where you will form part of a great team environment with lots of positive energy and vibe;
• The opportunity to work at a dynamic, young, national, and fast-growing company that sets the tone for the student accommodation hospitality industry;
• Access to all our facilities and services including the gym, laundry, and regular cool events;
• Salary: Besides all of the above, you will receive a market competitive salary and an annual discretionary bonus including participation in the CampusKey long-term incentive plan.