Job Description
Purpose of Role
The Facilities Manager is responsible for managing the new site, overseeing cleaning, security, maintenance, and general upkeep.
Job Responsibilities
- Maintenance Management: Tracking the ratio of planned maintenance versus reactive maintenance to ensure assets are well-maintained and downtime is minimized.
- Work Order Completion Time: Monitoring the time taken to complete work orders to assess efficiency and resource allocation.
- Client Satisfaction: Measuring client satisfaction to ensure the services provided meet the needs and expectations of the occupants.
- Energy Consumption: Keeping track of energy usage to optimize efficiency and reduce costs.
- Cost Management: Managing and reducing operational costs, including utilities, maintenance, and repairs.
- Asset Availability: Ensuring that critical assets are available and functioning when needed.
- Space Utilization: Optimizing the use of available space to improve productivity and reduce costs.
- Safety and Compliance: Ensuring that all facilities comply with safety regulations and standards.
Essential Skills
- Matric Qualification/NQF Level 4 Qualification
- Facilities Management qualification or an equivalent
- 1-3 years minimum proven management experience in a senior Facilities Management role
- Health & Safety experience
- Strong knowledge of safety regulations and maintenance procedures
- Exceptional leadership and communication skills
- Proficiency in maintaining operational budgets and resource management
Desirable Skills
- Experience working in a Contact Centre environment
Core Behaviours
Huntswood’s employees are dependable, driven, and collaborative. The job holder should align with our 6 Fundamental Values:
- Bring Your “A” Game
- Strive For Greater
- Enable and empower all employees
- Do the right thing
- Own it
- Deliver unbelievable service
"It's not just about what we do, but the way we do it. And it's our values that make us special."