Facilities Manager (Durban)

Purpose of Role

The Facilities Manager is responsible for managing the new site – overseeing cleaning, security, maintenance, and general upkeep.

Job Responsibilities

1. Maintenance Management: Tracking the ratio of planned maintenance versus reactive maintenance to ensure assets are well-maintained and downtime is minimized.
2. Work Order Completion Time: Monitoring the time taken to complete work orders to assess efficiency and resource allocation.
3. Client Satisfaction: Measuring client satisfaction to ensure the services provided meet the needs and expectations of the occupants.
4. Energy Consumption: Keeping track of energy usage to optimize efficiency and reduce costs.
5. Cost Management: Managing and reducing operational costs, including utilities, maintenance, and repairs.
6. Asset Availability: Ensuring that critical assets are available and functioning when needed.
7. Space Utilization: Optimizing the use of available space to improve productivity and reduce costs.
8. Safety and Compliance: Ensuring that all facilities comply with safety regulations and standards.

Essential Skills

• Proven management experience of working within a senior level Head of Facilities Management role.
• Health & Safety experience.
• Strong knowledge of safety regulations and maintenance procedures.
• Exceptional leadership and communication skills.
• Proficiency in maintaining operational budgets and resource management.

Desirable Skills

• Experience of working in a Contact Centre environment.

Core Behaviours

Huntswood’s employees are described as dependable, driven, and collaborative. The job holder should align to our 6 Fundamental Values:

• Bring Your “A” Game
• Strive For Greater
• Enable and empower all employees
• Do the right thing
• Own it
• Deliver unbelievable service

"It's not just about what we do, but the way we do it. And it's our values that make us special."