F2F Team Assistant (Umhlanga)

OUTsurance; Umhlanga Rocks; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading insurance company in Umhlanga Rocks seeks a Team Assistant to support department functions and manage administrative tasks. Responsibilities include organizing projects, handling calls, managing diaries, and processing invoices. Ideal candidates have 2+ years of relevant experience, strong organizational skills, and proficiency in MS Office. This role offers an opportunity to align personal values with the company's emphasis on service excellence and integrity.

Qualifications

• Minimum of 2 years' experience as a Professional Assistant or Team Assistant.
• Customer care experience or dealing with client complaints.
• Business writing skills.
• Valid driver's license and own vehicle.

Responsibilities

• Support Regional and General Managers in organizing projects.
• Manage diaries, meetings, and appointments.
• Handle front office and reception.
• Process invoices and expense claims.
• Assist in organizing and attending events.

Skills

Excellent organisational skills

Strong written and verbal communication skills

Ability to prioritise and multi-task

Attention to detail

Ability to deal with sensitive information

Education

Matric

Proficient in MS Office Suite

Job description

Job Description

We are looking for a Team Assistant in the OUT Broker Department to undertake daily administrative tasks of the respective staff in the KZN office and to ensure the functioning and co-ordination of the department’s admin related tasks.

Responsibilities

The successful individual would be responsible for, but not limited to the following :

• Supporting the Regional and General Managers & Department in organising various projects
• Screen, direct calls and distribute correspondence
• Handle front office and reception
• Handle adhoc requests & queries
• Managing diaries and organising meetings and appointments, often controlling access to calendars
• Booking and arranging travel, transport and accommodation when required
• Liaising with internal and external stakeholders
• Monitoring, prioritising, responding or drafting responses to emails in a timely and efficient manner as directed by the Gauteng Regional Sales Managers
• Processing of invoices and expense claims and liaising with the PA to the Head of Business in this regard
• Assist in the organising events and attending these events to facilitate their success
• Typing, compiling and preparing reports, presentations and correspondence
• Taking minutes for meetings (hand written or electronic)
• Ordering ofstationery
• Providing general administrative assistance

Competencies

The successful individual would need to demonstrate the below listed competencies at an advanced level :

Excellent organisational skills

A team player with a flexible approach

Calm and professional manner

Ability to prioritise and multi-task

Strong written and verbal communication skills

Excellent attention to detail, including proof reading skills, with the ability to maintain a high level of accuracy.

Ability to deal with sensitive information with discretion and to maintain confidentiality at all times.

Personal drive and a positive attitude. Ability to be a self-starter and drive tasks to completion

Alignment to OUTsurance values :

Awesome service

Passionate

Honest

Human

Dynamic

Recognition

Qualifications

Experience / Qualification needed :

Matric

Proficient in MS Office Suite

2 years’ experience as Professional Assistant / Team Assistant- arrangingevents.

Customer care experience or dealing with client complaints

Business writing skills

Valid driver's license and own vehicle

Additional Information

The Team Assistant will report directly to the KZN General Manager and will work closely with the wider Commercial team.

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.