External Sales Representative

Please apply online at the below link.

https://rubicon-group.breezy.hr/p/85f4119668e5-sales-representative-external-electrical-industrial-automation?state=published

We are looking for an experienced External Sales Consultant for our Industrial Automation Division based in Pinetown, KZN. This role works closely with customers to grow and promote the sale of Rubicon products, including, but not limited to, generating new business opportunities, qualifying leads, developing long-term customer relationships, implementing strategic plans, and managing assigned customer accounts.

Sales Consultants Responsibilities:

1. Integrate and align sales plans for assigned customers
2. Prepare action plans for effective search of sales leads and prospects within assigned sales regions
3. Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
4. Perform B2B sales activities
5. Strive to meet and exceed sales goals as assigned by the Division Head of Industrial Automation
6. Schedule regular, in-person customer meetings (set targets to be met)
7. Establish and maintain productive, long-term professional relationships with decision-makers at customer organizations and create action plans for follow-up; key accounts could require monthly/weekly visits
8. Close and grow sales through professional communication and interaction with current and potential customers, providing exemplary customer service throughout the sales cycle
9. Collect and maintain information on the accounts, organization, budget, and preferences of current and potential customers; Be well-versed in the customer’s problems and goals
10. Manage and interpret customer requirements by speaking with clients to understand, anticipate, and meet their needs
11. Maintain high customer satisfaction ratings that meet company standards
12. Support customers with technical advice
13. Create and maintain account plans for assigned customers and value opportunities
14. Communicate sales or service opportunities and customer concerns or suggestions
15. Identify, investigate, track, and resolve customer concerns or complaints, identify trends, implement solutions, and recommend courses of action to prevent future issues
16. Coordinate with the sales team to provide exemplary service to customers and work closely with other departments to resolve issues in project designs, stores, or logistics
17. Research sources for developing prospective customers and determine their potential
18. Expand market awareness of our products and industry experience by effectively communicating features and benefits
19. Maintain records of customer communications and contact information through relevant platforms (e.g., GeoRep; NetSuite)
20. Prepare quotes
21. Attend and participate in trade shows, conferences, and other marketing events
22. Maintain awareness of client information, payment performance, and communicate relevant data to appropriate departments
23. Convey market requirements and data with sales teams and managers

In our environment, an excellent sales advisor is energetic and outgoing with excellent interpersonal skills. Our ideal candidates are able to acquire thorough knowledge of the company’s products and confidently pass that knowledge to customers.

The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

Role requirements are:

Essential:

• Electrical and automation spares sales experience
• Minimum Matric/NQF4 qualification
• Engineering qualification is highly advantageous
• Proven track record of 3-5 years as an External Sales Consultant in the relevant sector
• Effective verbal and written communication skills
• Own vehicle and valid driver’s license required

Preferred:

• Engineering technical background (an advantage)
• Electrical and automation spares sales experience