External Sales and Service Advisor Lead OBR

FNB South Africa; Mossel Bay; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prominent South African bank in Mossel Bay seeks an External Sales and Service Advisor Lead to achieve sales targets and build effective client relationships. The ideal candidate should have a recognized FAIS qualification and a strong understanding of sales processes. Responsibilities include managing client accounts, analyzing market trends, and exceeding service expectations. This role offers a challenging environment with opportunities for networking and innovation.

Benefits

Networking opportunities

Challenging working environment

Opportunities for innovation

Responsibilities

• Apply appropriate sales processes to achieve targets.
• Build and maintain client relationships.
• Analyze market trends and identify new business opportunities.
• Deliver exceptional service that exceeds expectations.

Skills

Sales processes

Client relationship building

Business portfolio management

Market analysis

Education

FSCA recognized FAIS relevant NQF Level 5 Qualification or higher

First Level Regulatory Examination

Job description

Job Description

To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Hello Future External Sales and Service Advisor Lead

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

Apply appropriate sales processes within your area of responsibility to achieve sales targets and build client relationships.

You Will Be An Ideal Candidate If You Have

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification.
• Completed First Level Regulatory Examination.

You Will Have Access To

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

You Will Be a Match If You Are

• Achievement of targets for business.
• Understanding, reading, and anticipating market and clients’ needs to design and deliver innovative, customized, value-adding solutions.
• Delivering exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximizing business portfolio cross-sell opportunities and strengthening client relationships.
• Maintaining expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive sales targets.
• Understanding and complying with governance, legislation, and audit requirements.
• Retrieving qualified leads from internal sales pipeline, contacting existing or new customers to generate sales, and sourcing new leads through external contacts.
• Contacting prospective clients, selling banking products, and managing the end-to-end client management process.
• Analyzing market trends, monitoring competitors, and identifying new business opportunities.
• Tracking and influencing sales activities to meet sales targets in line with quality and productivity standards.
• Managing personal development to enhance competencies.

Additional Requirements

Applicants must undergo a credit record check in accordance with the National Credit Act (NCA).

Application Process

If interested, apply now to take the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this will be kept confidential unless required by law.

Job Details

Note that applications will not be accepted after 15/08/25. Please submit your application before the deadline.