External Sales and Service Advisor Lead OBR

FirstRand group; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Join a leading bank as an External Sales and Service Advisor Lead where you will apply innovative sales solutions and manage client relationships. Ideal candidates will be driven, sales-oriented, and ready to contribute to a dynamic and adaptable team environment. Responsibilities include achieving sales targets, analyzing market trends, and ensuring compliance with governance. Competitive salary packages offer opportunities to grow and innovate in a supportive workplace.

Benefits

Opportunities to network and collaborate

Challenging working environment

Opportunities to innovate

Qualifications

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification.
• Completed First Level Regulatory Examination.

Responsibilities

• Achieve sales targets and build client relationships.
• Manage end-to-end client management process including engagement and closing deals.
• Analyze market trends to identify new business opportunities.

Skills

Sales Process Application

Client Relationship Management

Market Analysis

Target Achievement

Exceptional Service Delivery

Education

NQF Level 5 Qualification

First Level Regulatory Examination

Job description

To apply appropriate sales processes within your area of responsibility to achieve sales targets and build client relationships.

Hello Future External Sales and Service Advisor Lead

Welcome to FNB, the home of the #changeables. We design for shapeshifters and deliver products and services that make us proud of the people who make it happen.

Join our team and be surrounded by unique talents, diverse minds, and an adaptable environment that encourages curiosity. Now is the time to realize your potential in a team where experts come together to ignite effective change.

Are you someone who can :

• Apply appropriate sales processes within your area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have :

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification.
• Completed First Level Regulatory Examination.

You will have access to :

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

You will be a match if you are :

• Achieving targets for business.
• Understanding, reading, and anticipating market and client needs to design and deliver innovative, customized value-adding solutions to your portfolio of clients.
• Delivering exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximizing business portfolio cross-sell opportunities and strengthening client relationships.
• Maintaining expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive sales targets.
• Understanding and complying with governance, legislation, and audit requirements.
• Retrieving qualified leads from internal channels and making contact with existing or new customers to generate sales. Sourcing new leads through external contacts and channels if needed.
• Contacting prospective clients and selling appropriate banking products to meet sales targets.
• Managing the end-to-end client management process, including engagement, selling the FNB value proposition, facilitating applications, preparing proposals, managing dependencies, closing deals, and handling post-sales queries.
• Analyzing competitor information and monitoring market trends to identify new business opportunities.
• Tracking and influencing sales activities to achieve sales targets while maintaining quality and productivity standards.
• Managing personal development to enhance competencies.

Additional Requirements :

In accordance with the National Credit Act (NCA), candidates will require a credit record check.

If interested, apply now to take the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose disability information voluntarily; this information will be kept confidential unless legally required to disclose.

Post: Ll -SM8

Note: Applications will not be accepted after 04 / 07 / 25. Please submit your application before the deadline.