External Sales and Service Advisor Lead OBR

FirstRand Bank Limited; Centurion; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading financial institution in South Africa is seeking an External Sales and Service Advisor Lead to manage client relationships and drive sales. The ideal candidate will have strong sales process knowledge, client service excellence, and be able to deliver tailored solutions. This role offers exciting networking opportunities and requires a relevant qualification. Apply now and join a dynamic team committed to innovation.

Benefits

Challenging and innovative work environment

Networking and collaboration opportunities

Qualifications

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher.
• Completed First Level Regulatory Examination.

Responsibilities

• Apply appropriate sales processes to achieve sales targets.
• Deliver end-to-end client management including post-sales support.
• Identify and source new leads to expand the customer base.

Skills

Client service excellence

Sales process knowledge

Market analysis

Education

FAIS relevant NQF Level 5 Qualification

First Level Regulatory Examination

Job description

Description

To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

Hello Future External Sales and Service Advisor Lead

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Key Responsibilities:

• Apply appropriate sales processes within your area of responsibility to achieve sales targets and build client relationships.
• Deliver end-to-end client management, including engagement, application facilitation, proposal preparation, and post-sales support.
• Identify and source new leads through internal and external channels to expand the customer base.
• Analyze market and competitor information to identify new business opportunities.
• Maintain expert knowledge of products, pricing, and processes to meet sales targets.
• Ensure compliance with governance, legislation, and audit requirements.
• Track and manage sales activities to meet targets, focusing on quality and productivity.

Qualifications:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher.
• Completed First Level Regulatory Examination.

Opportunities and Environment:

• Networking and collaboration opportunities.
• Challenging and innovative work environment.

Ideal Candidate Profile:

• Achieves business targets.
• Understands and anticipates market and client needs to deliver tailored solutions.
• Provides exceptional client service, exceeding expectations.
• Maximizes cross-selling opportunities and maintains strong client relationships.
• Maintains up-to-date knowledge of products and processes.
• Complies with all governance and legislative requirements.

Additional Requirements:

Applicants will require a credit record check in accordance with the National Credit Act (NCA).

If you're interested, apply now! We look forward to engaging with you.

Note: All appointments will adhere to FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities, who may disclose their disability voluntarily. This information will be kept confidential unless legally required otherwise.

Job Details

Position: Ll -SM8

Application deadline: 13/08/25