External Sales and Service Advisor Lead OBR

FirstRand Bank Limited; Boksburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Join a leading bank as an External Sales and Service Advisor Lead, where you'll optimize sales processes, nurture client relationships, and drive innovative solutions. If you have an FSCA recognized NQF Level 5 qualification and are passionate about exceeding sales targets, we want to hear from you. This role offers a dynamic working environment surrounded by diverse talents. Apply now to shape your future with us!

Benefits

Networking opportunities

Challenging working environment

Opportunities to innovate

Qualifications

• Completed a recognized NQF Level 5 qualification or higher.
• Completed First Level Regulatory Examination.
• Competency in sales processes to achieve targets.

Responsibilities

• Apply sales processes within the area of responsibility to achieve sales targets.
• Manage client relationships and deliver tailored solutions.
• Analyze competitor information and monitor market trends.

Skills

Sales Process

Client Relationship Management

Market Understanding

Service Excellence

Lead Generation

Education

FSCA recognized FAIS relevant NQF Level 5 Qualification or higher

First Level Regulatory Examination

Job description

To apply appropriate sales processes within the area of responsibility to achieve sales targets and build client relationships.

Hello Future External Sales and Service Advisor Lead

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people who make it happen.

As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can :

• Apply appropriate sales processes within your area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have :

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or higher qualification.
• Completed First Level Regulatory Examination.

You will have access to :

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

You will be a match if you are :

• Achievement of targets for business.
• Ability to understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized, value-adding solutions to a portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximize business portfolio cross-sell opportunities and strengthen client relationships.
• Maintain expert knowledge on specific products, pricing, application procedures, processing, and timelines to drive and achieve relevant sales targets.
• Understand and comply with governance legislation and audit requirements.
• Retrieve qualified leads from internal sales pipeline and contact existing or new customers to generate sales. Source new leads through external contacts and channels to increase the customer base if required.
• Contact prospective clients and sell appropriate banking products to achieve sales targets.
• Manage the end-to-end client management process, including engagement, selling the FNB value proposition, facilitating application processes, preparing proposals, managing dependencies, closing deals, and handling post-sales queries.
• Analyze competitor information and monitor market trends to identify new business opportunities.
• Track, control, and influence sales activities to meet sales targets in line with quality, productivity, and sales requirements.
• Manage personal development to increase competencies.

Additional Requirements :

In accordance with the National Credit Act (NCA), candidates applying for this role will require a credit record check.

Apply now if you are interested in taking the next step. We look forward to engaging with you!

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. Candidates can disclose their disability information voluntarily. The Bank will keep this information confidential unless required by law to disclose it.

Post: Ll -SM8

Note: Applications will not be accepted after 03/07/25. Please submit your application before the closing date.