External Customer Solutions Consultant

Kerston Foods Cc; Cape Town; On-site; ZAR 20 000 - 40 000; Full time

Job summary

An established industry player in food distribution is looking for a passionate sales professional to join their dynamic team in Cape Town. This role involves identifying sales opportunities, enhancing customer loyalty, and contributing to marketing efforts. With a focus on innovation and sustainability, you will play a key part in shaping the sales journey, using your interpersonal skills to build strong customer relationships. If you're enthusiastic, driven, and ready to make an impact, this is the perfect opportunity for you to grow and thrive in a supportive environment.

Qualifications

• 2+ years of sales experience focusing on customer relationships.
• Strong communication and negotiation skills essential for success.

Responsibilities

• Conduct market research to identify culinary industry trends.
• Develop a sales journey for acquiring new customers.

Skills

Sales Experience

Customer Relationship Building

Negotiation Skills

Data Analysis

Microsoft Office Proficiency

Education

Matric Certificate

Relevant Certifications

Tools

Microsoft Excel

Job description

About our team and business at Kerston Foods :

As a leading force in the food distribution industry in the Western Cape, Kerston Foods thrives on innovation, sustainability, and visionary long-term strategies that set us apart. With an expanding presence, a committed workforce, and a dynamic team spirit, we're not just a company; we're a growth engine. Joining us means embracing personal growth and having the opportunity to shape, implement, and drive new ideas within our organization. At Kerston Foods, we foster a culture of curiosity and accountability, encouraging questioning as a pathway to innovative solutions that enhance our business operations.

Purpose :

Identify sales opportunities in targeted markets through research and strategic insight. Develop a sales journey that converts prospects into loyal customers. Enhance customer loyalty and support marketing efforts to create a memorable brand presence.

Responsibilities :

As a key team member delivering sales expertise with a hands-on approach, you will contribute to the company's success by :

• Market Exploration: Conduct market research to identify trends in the culinary industry.
• New Customer Acquisition: Seek out new customers and develop a sales journey based on prospects and potential success.
• Existing Customer Growth: Identify opportunities for growth within our current customer base through sales analysis.
• Sales Funnel Management: Develop and refine our sales process, capturing prospects and onboarding new clients with strategic approaches.
• Marketing Support: Use marketing tools to enhance the visibility of the Kerston Foods brand.
• Data Analysis & Planning: Analyze sales data and forecast future sales strategies.
• Team Collaboration: Work closely with team members to strengthen our sales efforts.

Requirements :

• At least 2 years of sales experience with a focus on customer relationship building.
• Valid driver’s license (Code B) and reliable vehicle.

Qualifications :

• Matric certificate.
• Relevant certifications are advantageous.

Knowledge and Skills :

• Strong interpersonal and negotiation skills, with the ability to collaborate effectively.
• Excellent communication, business acumen, and supply chain knowledge.
• Proficiency in Microsoft Office, especially advanced Excel skills.
• Enthusiastic, optimistic, energetic, and entrepreneurial personality.
• Good time management and a balanced approach to work.
• Previous experience in sales or customer interaction.