External Customer Advisor

Jonsson Workwear; Rustenburg; On-site; ZAR 300,000 - 480,000; Full time

Job summary

Jonsson Workwear is seeking an experienced External Customer Advisor in Rustenburg. This role involves building strong customer partnerships, exceptional communication skills, and travel to meet clients. The ideal candidate will demonstrate initiative and a commitment to client service.

Qualifications

• Experience in customer service or external sales roles.
• Ability to travel frequently to meet customers.
• Proven track record in building and maintaining customer relationships.

Responsibilities

• Forge strong partnerships with customers in the Rustenburg area.
• Proactively suggest solutions based on individual customer needs.
• Maintain follow-ups and ensure commitments are fulfilled.

Skills

Interpersonal Skills

Communication Skills

Initiative

Problem Solving

Job description

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Rustenburg region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

The individual best suited to this role will be required to:

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer's business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer's requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Rustenburg as your central location when needed.
  
  

Ready to become a growth partner with Jonsson Workwear? We look forward to meeting you.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.