External Customer Advisor

Jonsson Workwear; Bloemfontein; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a dedicated External Customer Advisor in Bloemfontein. This role focuses on building strong customer partnerships and delivering exceptional service. The ideal candidate will possess outstanding interpersonal and communication skills, demonstrating initiative and a proactive approach to customer needs. If you're passionate about providing tailored solutions and eager to drive customer satisfaction, this opportunity is perfect for you. Join a team that values commitment and strives to create remarkable experiences for every customer.

Qualifications

• Experience in customer service and relationship management.
• Ability to connect with individuals at all business levels.

Responsibilities

• Forge strong customer partnerships and proactively suggest solutions.
• Spend substantial time traveling to meet customers.

Skills

Interpersonal Skills

Communication Skills

Customer Relationship Management

Problem Solving

Job description

At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly.

To connect them with the best workwear solutions, our customers are supported by an External Customer Advisor. This reliable go-to is an extension of Jonsson Workwear and is responsible for building and maintaining the solid partnerships that propel our business forward.

Our team requires an experienced, high-calibre External Customer Advisor to look after our customers in the Bloemfontein region. As the dedicated point of contact, you are presentable and professional, with exceptional interpersonal skills. You are prepared to go to great lengths to ensure our customers are served with charm, obsession and consideration.

The individual best suited to this role will be required to:

• Demonstrate the initiative and drive to forge strong customer partnerships.
• Display the intelligence and communication skills needed to connect with individuals at every level of our customer's business.
• Think big, think laterally and continually look out for new opportunities with determination and persistence.
• Understand each customer's requirements, and proactively suggest solutions that meet their needs.
• Always follow up, follow through and fulfil your commitments, always.
• Spend a substantial amount of time travelling to call on customers, with Jonsson Workwear Bloemfontein as your central location when needed.
  
  

Ready to become a growth partner with Jonsson Workwear? We look forward to meeting you.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.