Experienced Head of Food & Beverage (Multiple Branches)

CyberPro Consulting Ltd; Sandton; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A renowned hospitality management firm in Sandton is seeking an experienced Operations Manager for their F&B sector. You will oversee all branches to ensure operational excellence and profitability. The ideal candidate will have 5-7 years of F&B management experience, including multi-site leadership. This role includes financial oversight, menu development, staff training, and ensuring high guest satisfaction.

Benefits

R 60 000 pm

Flexible working hours

Regular travel between branches

Qualifications

• 5-7 years of experience in F&B management, including 3 years in multi-site roles.
• Proven track record of operational excellence.
• Experience in menu engineering and supplier management.

Responsibilities

• Oversee day-to-day F&B operations across all branches.
• Prepare and manage F&B budgets for each branch.
• Work with chefs to create innovative menus.

Skills

Leadership

Financial acumen

Communication skills

Problem-solving

Education

Diploma/Degree in Hospitality Management

Job description

. Operational Management

• Oversee day-to-day F&B operations across all branches, ensuring service excellence and operational efficiency.
  
• Develop and implement SOPs to maintain consistent quality and service standards.
  
• Monitor operational performance and implement improvements where needed.
  

. Financial & Budgetary Control

• Prepare and manage F&B budgets for each branch.
  
• Control costs through effective stock management, waste reduction, and supplier negotiations.
  
• Analyse P&L statements and take corrective actions to improve profitability.
  

. Menu Development & Quality Control

• Work with chefs and bar teams to create innovative menus that reflect market trends and brand identity.
  
• Ensure all menus are costed correctly and maintain profitability.
  
• Regularly review product quality, portion control, and presentation.
  

. Staff Leadership & Training

• Recruit, train, and mentor F&B managers and teams across branches.
  
• Conduct performance reviews and provide coaching to improve skills and service delivery.
  
• Foster a positive work culture and high levels of staff engagement.
  

. Customer Experience & Brand Standards

• Maintain high guest satisfaction scores through exceptional service and quality.
  
• Resolve escalated customer complaints professionally and promptly.
  
• Ensure brand standards are consistently met across all outlets.
  

. Compliance & Safety

• Ensure compliance with all food safety, hygiene, and liquor regulations.
  
• Oversee health & safety protocols in line with legal requirements.
  

. Strategic Development

• Analyse market trends and competitor activity to identify new revenue opportunities.
  
• Drive marketing and promotional initiatives to increase footfall and sales.
  
• Implement sustainability initiatives where possible.
  

Requirements

• Diploma/Degree in Hospitality Management or related field (preferred).
  
• Minimum 5-7 years’ experience in F&B management, with at least 3 years in a multi-site leadership role.
  
• Proven track record of driving operational excellence and profitability.
  
• Experience in menu engineering and supplier contract management.
  
• Knowledge of industry trends and best practices.
  
• Strong leadership and people management skills.
  
• Excellent financial acumen and analytical ability.
  
• High-level operational knowledge of both front- and back-of-house.
  
• Exceptional communication and negotiation skills.
  
• Ability to work under pressure and across multiple locations.
  
• Strong problem-solving and decision-making abilities.
  

Benefits

• R 60 000 pm
  
• Flexible working hours, including weekends and public holidays.
  
• Regular travel between branches.