Experienced Bicycle Mechanic

Freewheel; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Freewheel in Cape Town's Kenilworth workshop is seeking an experienced Bicycle Mechanic to join our team. This full-time, on-site role involves diagnosing, servicing and repairing a wide range of bicycle brands and technologies, with a focus on quality workmanship and customer service.

The successful candidate will have at least 3 years of experience in a professional bicycle workshop, strong diagnostic skills, and the ability to work independently as well as in a team, ensuring efficient

Qualifications

• Minimum 3 years' experience working as a bicycle mechanic.
• Proven ability to work independently on a wide range of bicycle brands and systems.
• Strong knowledge of modern bicycle components and technologies.
• Excellent attention to detail and workmanship.
• Effective communication and customer service skills.
• Ability to work well within a team environment.
• Strong problem-solving and diagnostic abilities.
• Previous experience in a professional bicycle workshop is essential.

Responsibilities

• Service and repair road, mountain, gravel, e-bike, and commuter bicycles.
• Diagnose and resolve mechanical issues efficiently and accurately.
• Build and true wheels to a professional standard.
• Service and maintain suspension components.
• Communicate clearly with customers regarding repairs, maintenance requirements, and recommendations.
• Maintain workshop cleanliness, organisation, and quality standards.
• Assist in achieving workshop turnaround times and customer satisfaction goals.

Skills

Independent work

Diagnostic skills

Customer service

Team player

Job description

The Role

We are looking for an experienced and passionate Bicycle Mechanic to join our workshop team in Kenilworth, Cape Town.

This is a full-time, on-site position within a busy, professional workshop servicing a wide range of bicycle brands and technologies. The successful candidate will be responsible for diagnosing, servicing, and repairing bicycles to the highest standard while delivering outstanding customer service.

Key Responsibilities

• Service and repair road, mountain, gravel, e-bike, and commuter bicycles.
• Diagnose and resolve mechanical issues efficiently and accurately.
• Build and true wheels to a professional standard.
• Service and maintain suspension components.
• Communicate clearly with customers regarding repairs, maintenance requirements, and recommendations.
• Maintain workshop cleanliness, organisation, and quality standards.
• Assist in achieving workshop turnaround times and customer satisfaction goals.

Requirements

• Minimum 3 years' experience working as a bicycle mechanic.
• Proven ability to work independently on a wide range of bicycle brands and systems.
• Strong knowledge of modern bicycle components and technologies.
• Excellent attention to detail and workmanship.
• Effective communication and customer service skills.
• Ability to work well within a team environment.
• Strong problem-solving and diagnostic abilities.
• Previous experience in a professional bicycle workshop is essential.

If you take pride in your workmanship and have a passion for cycling and service excellence, we'd love to hear from you.