Expediting Administrator (Sg2024)

Job Title : Expeditor

Under the general direction of the Expediting Manager, you will be responsible for the on-time delivery of Radioactives and general equipment through the coordination of utilizing key tools (such as TIMS) and ensuring that relevant regulatory and legal reporting and documents are completed satisfactorily for efficient dispatching.

Duties & Responsibilities

1. Order Tracking : Monitor the progress of orders, shipments, or projects to ensure they are on schedule and meet delivery deadlines.
2. Communication : Maintain regular communication with suppliers, vendors, and internal teams to track order status, resolve issues, and provide updates on delivery times.
3. Prioritization : Assess the urgency and importance of orders or projects and prioritize them accordingly to meet customer requirements.
4. Supplier Coordination : Coordinate with Buying, suppliers, and vendors to expedite the production or delivery of goods and services, which may involve negotiating faster production schedules or shipping options.
5. Documentation : Ensure that all necessary documentation, such as purchase orders, invoices, and shipping documents, is complete and accurate to facilitate the smooth flow of goods.
6. Quality Assurance : Collaborate with quality control teams to ensure that products or services meet quality standards and specifications, even when expediting.
7. Problem Resolution : Identify and address any issues or obstacles that may delay orders or projects, such as production delays, supply shortages, or transportation problems.
8. Customer Communication : Keep customers informed about the status of their orders and any changes in delivery dates. Address customer inquiries and concerns promptly.
9. Process Improvement : Continuously assess and improve expediting processes to enhance efficiency and reduce last-minute rush orders.
10. Collaboration : Work closely with other departments, such as procurement, logistics, and production, to ensure a seamless flow of information and materials.
11. Compliance : Ensure that all activities related to expediting adhere to relevant laws, regulations, and company policies.

Additional responsibilities include:

• Drive on-time delivery to customers.
• Receive sales orders from customer service and ensure that the requested delivery date and dispatch information are correct.
• Send order confirmations to customers.
• Update open orders sheet.
• Communicate with Internal Sales and customers on order status.
• Coordinate with stores, Buying, goods receiving, and pre-packaging to facilitate dispatch.
• Work with Dispatch to ensure timely delivery to customers.
• Maintain clear communication across departments when expediting orders.
• Manage Source Loading and collection list (TIMS).
• Ensure availability and readiness of projectors or transport containers for shipping isotopes.
• Forecast and plan for future orders.
• Handle isotope supply management and invoicing of container movements and penalties.
• Prepare documents for export orders of isotopes and general equipment.
• Maintain CMS profiles and handle reporting, including DU waste management and reporting, stock take variance, and order status.

Desired Experience & Qualifications

• Grade 12 qualification.
• Diploma or Degree in Business Administration or Logistics.
• Experience with SAP One is an inherent requirement.
• Minimum 3 years experience in a similar environment.
• Good knowledge of administrative processes.
• Excellent communication, interpersonal, team, and organizational skills.
• High integrity and discretion.
• Responsive team player with initiative, capable of working in a fast-paced environment.
• Logistics experience, including exports and imports.

Interested candidates should send their updated CV along with copies of qualifications to the provided email address.