Responsibilities
- Develop and implement the FTTH / Supersonic strategy for the MTN SA group to achieve revenue targets and increase pipeline conversions.
- Contribute to the sales business strategy to support MTNSA's overarching business goals and maintain leadership positioning.
- Ensure effective strategy implementation through direction, frameworks, models, plans, and roadmaps aligned with group strategy.
- Set performance standards and targets, and define performance measurement parameters.
- Provide input for product lifecycle and management strategies in line with overall objectives.
- Operational Delivery
- Oversee revenue target achievement and increase profitability through strategic pricing plans.
- Design competitive product plans aligned with the business plan.
- Expand market share and revenue through upselling and cross-selling strategies.
- Drive Fibre best practices, targeted propositions, and churn reduction.
- Budget Management
- Forecast, plan, and develop budgets ensuring ROI and seek necessary approvals.
- Manage and optimize expenditures in line with strategic intent and budgets.
- Reduce operational costs following a least-cost operating strategy.
- Stay informed on industry best practices, technologies, and trends.
- Research relevant practices and incorporate them into the strategic framework.
- Maintain understanding of related systems for integrated process development.
- Keep updated on new products/services and their market impact.
- Collaborate across teams for market value creation through branding.
- Manage outsource partners to ensure SLA adherence and maximize benefits.
People & Culture Management
- Provide guidance to staff, colleagues, partners, and vendors.
- Attract, develop, and retain talent, including creating personal development plans.
- Define KPAs and KPIs cascaded down to teams.
- Manage performance and training needs.
- Coaching and Leadership
- Coach and guide subordinates, fostering a high-performance culture.
- Promote healthy employee relations and teamwork.
- Manage diversity and embed Employment Equity plans.
- Contribute to continuous improvement culture.
Organizational Culture and Brand
- Act as an ambassador, embodying brand values and influencing employee behavior.
- Create a positive work environment and foster professionalism, loyalty, and commitment.
- Build the company's brand as the employer of first choice.
Qualifications
Education
- Minimum of 4 years in a Commercial/Marketing/Business degree.
- MBA or relevant Master's preferred.
Experience
- Over 5 years as a junior executive or country CEO, with relevant sector experience.
- Experience across diverse cultures and geographies.
- Proven track record in start-up, shutdown, or business improvement projects.
- At least 10 years in management or commercial roles within telecoms or ISPs in South Africa.
- Experience in Compliance Operations within a Telco.
- Experience in continuous improvement and best practices implementation.