Executive Housekeeper

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined.

The Executive Housekeeper will take full and sole responsibility for the profitable operation of the Housekeeping department, including the employees, and effective and efficient services to all guests.

• Matric
• Diploma in Hotel Management or similar
• Minimum 5 to 8 years’ experience of which at least 3 to 4 years in similar managerial/supervisory role
• Strong Operational/Technical Knowledge
• Strong Leadership abilities and organizational skills, thinks out of the box and able to drive change and look for operational efficiencies / synergies
• Hands-on problem-solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants