Direct and control the work of all housekeeping staff to ensure a high standard of cleanliness in all wards and public areas
- Schedule the duties of all the housekeeping staff and supervise their daily routine
- Ensure that all housekeeping staff adhere to their assigned shifts
- Assume full responsibility for the day to day running of the Housekeeping Department
- Maintain attendance records for all housekeeping staff
- Ensure the correct uniform is worn at all times and that a high standard of appearance and personal hygiene is maintained and to ensure the same for staff.
- Encourage and maintain effective communications and staff relations within the Housekeeping Department and ensure effective employee relations
- Apply the disciplinary code, if need be, along with the Hospital Manager
- Enforce the safety of equipment, linen, and stock.
- Be fully aware of the fire and emergency procedures.
- To maintain the stock level for the linen and cleaning materials
- Ensure that the Hospitality staff members have sufficient stocks of cleaning materials.
- Ensure that monthly stocktaking of linen, furniture, equipment, and consumables are undertaken.
- Responsible for the ordering and controlling of linen and cleaning materials.
- Ensure that the Housekeeping Department remains within budget limits.
- Be aware of the budgeting and cost control when ordering cleaning materials, linen, and replacements.
- To maintain an on-going maintenance and spring-cleaning schedule in conjunction with the Hospital Manager and Maintenance Department and to ensure that they are satisfactorily completed.
- To spot check wards at regular daily intervals to ensure standards are maintained.
- Manage and maintain all infection control strategies including routine cleaning, Isolation cleaning and discharge turnaround times.
- Comply with Terminal and Outbreak cleaning as per the Infection prevention policies. o Ensuring all chemicals and cleaning detergents are available, controlled and stored correctly. o All chemicals are diluted and distributed in the correct containers, marked correctly in the correct dilution and strength. o The chemicals are correctly applied in the different setting. o Correct equipment is utilized such as fiber mops and muslin brushes. o Storage at ward level in the sluices is compliant to all standards. o PPE used by the staff is in accordance with the guidelines and directives.
- Coordinate the management of the linen process in its entirety including bed linens, patient linens, ward curtains, pillows, theatre scrub suites and ‘Theatre linens such as drapes etc.
- Supply of and receiving linens and bulk storage of all linen items.
- Distribution of linen to wards.
- Packing of linen trollies and scrub suit shelves
- Cleanliness and storage of linen at ward level.
- Supply of enough linens to cover the shifts and activities including ‘Theatre.
- Collection and management of soiled or dirty linen
- Counting and sorting of linen before collection by the contractor.
- Management of condemned linen process.
- Manage loss of linen through inventory audits at least quarterly
- Prepare for and ensure compliance to departmental inspections. i.e. DOH, DOL, OHSC
- Ensure that the public areas are maintained to a high standard and that the change rooms and administration officers are cleaned regularly.
- To ensure that the grounds and gardens outside is kept clean.
- To ensure that the exterior of the Hospital and Reception is always clean and tidy.
- To ensure sufficient staff headcount is allocated daily and relief staff arranged as need.
- Coordinate the management of Waste include medical, anatomical and general municipal waste. (EXCLUDING FOOD WASTE)
- availability of correct containers for different waste with the correct colour coded plastic bags where applicable.
- Availability and usage of PPE by all Housekeeping staff
- Regular collection and removal of waste
- Waste storage compliance to cold chain and collection register
- Waste removal by the contractors, compliance to accurate anatomical registers.
- The operational management of the cradle to grave principle o Risk assessment o Weighing of the waste o Reconciliation of waste destruction o Training of all General assistants in waste management.
- Conducting the evaluations for the housekeeping department bi-annually