Executive Assistant with Customer Support

Exclusively Remote; Johannesburg; Remote; ZAR 25 000 - 45 000; Full time

Job summary

An innovative company is seeking a reliable and tech-savvy Executive Assistant to support a USA-based client. This remote position requires a proactive individual with strong customer service experience, who is organized and skilled in various software tools, including CRM platforms. The role involves providing executive-level support, managing calendars, and communicating effectively with clients. If you are looking for a long-term opportunity and can work U.S. business hours from South Africa, this is the perfect chance to enhance your career while enjoying the flexibility of remote work.

Qualifications

• Proven experience in executive assistance and customer service.
• Proficiency with CRM systems and digital tools.

Responsibilities

• Provide executive-level administrative support and manage schedules.
• Communicate professionally with clients and manage customer data.

Skills

Executive Assistance

Customer Service

CRM Systems

Communication Skills

Tech Savvy

Tools

CRM Platforms

Virtual Meeting Software

Job description

Remote Executive Assistant (USA Client)

Working Hours: 3:00 PM -11:00 PM (SAST)
Location: Remote (South Africa-based candidates only)

We are looking for a reliable and tech-savvy Executive Assistant with strong customer service experience to support a USA-based client. This is a remote position that requires working U.S. business hours. The ideal candidate is organized, proactive, and highly skilled in using various software tools, including CRM platforms.

Key Responsibilities:

• Provide executive-level administrative support

• Manage calendars, emails, and scheduling tasks

• Communicate with clients and customers professionally and promptly

• Use CRM systems and other software tools to manage customer data and workflow

• Assist in organizing virtual meetings and maintaining documentation

• Handle general administrative tasks to support business operations

Requirements:

• Proven experience in executive assistance and customer service

• Proficiency with CRM systems and various digital tools

• Highly tech-savvy and quick to learn new platforms

• Excellent communication skills in English (both written and verbal)

• Must reside in South Africa

• Must have a reliable laptop and stable, high-speed internet

• Willing to work U.S. business hours (3 PM -11 PM SAST)

• Looking for a long-term opportunity

• "Once your application is accepted, you will be required to submit a 2-minute video summarizing your work experience."